Store Supervisor | The Crossing

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.73 - $30.42
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Benefits

Paid Time Off
Generous store discounts
comprehensive health care plans including medical, prescription, dental and vision
401k
College Tuition Assistance

Job Description

Our company is a leading retailer in the adult beverage industry, dedicated to providing customers with an exceptional shopping experience through a distinctive world of adult beverages and more. We pride ourselves on fostering a welcoming, knowledgeable, and engaging store environment where customers feel valued and empowered to make informed purchase decisions. As a dynamic and customer-focused organization, we invest in the growth and development of our team members, believing they are the cornerstone of our continued success and brand reputation. With a strong commitment to compliance, safety, and superior service, we offer a professional work environment that encourages collaboration,... Show More

Job Requirements

  • Must be 21 years of age or older
  • walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • climb ladders and lift 50 lbs. overhead and repeatedly
  • may be exposed to various outdoor weather conditions throughout the workday

Job Qualifications

  • High school diploma or equivalent preferred
  • 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting
  • strong interpersonal skills and a team player mindset
  • experience resolving customer issues and coaching peers
  • familiarity with point-of-sale systems and inventory management software
  • ability to work a flexible schedule as business requires, including evenings and weekends

Job Duties

  • Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs)
  • deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
  • supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills
  • ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
  • maintain store safety and cleanliness standards across the store
  • perform other duties as assigned

Job Location

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