Store Sales and Barista

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Ongoing Management and leadership training opportunities
Employee retail and shift discounts
Local awards and recognition
Regional awards and recognition
National awards and recognition

Job Description

PJ's Coffee of New Orleans is a renowned coffeehouse chain that has been a staple in the coffee industry since its founding in 1978 by Phyllis Jordan, a trailblazer recognized for her dedication to quality and craftsmanship in coffee making. This esteemed establishment prides itself on sourcing the top 1% of Arabica beans and employing superior roasting techniques that highlight the natural flavors of the coffee. PJ's Coffee is celebrated for its commitment to excellence, offering a diverse menu that includes hot, iced, and frozen coffee beverages, organic teas, and fresh breakfast pastries. One of their signature offerings is the PJ's Original Cold Brew Ice Coffee, meticulously brewed using a unique cold-drip process developed by the founder, ensuring a smooth, less acidic coffee experience enjoyed by customers for over four decades. With more than 145 stores nationwide and several international locations, PJ's Coffee continues to expand its presence and influence in the coffee community, garnering loyal customers who appreciate quality and consistency in every cup. In addition to in-store sales, PJ's Coffee provides retail options for customers through whole bean coffee bags and single-serve cups available online, ensuring that the PJ's Coffee experience can be enjoyed beyond the café setting. The company maintains an active presence on social media platforms such as Facebook, Instagram, and Twitter, where it engages with its community and shares updates, promotions, and coffee culture content. PJ's Coffee is committed to fostering a culture of growth and recognition through ongoing management and leadership training opportunities, as well as celebrating its employees with local, regional, and national awards and recognition. Employee benefits also include retail and shift discounts, reinforcing PJ's Coffee's investment in its team's well-being and satisfaction.

The role of Barista at PJ's Coffee is an exciting opportunity for individuals passionate about coffee and customer service. This position requires a dynamic and motivated individual who thrives in a fast-paced environment and is dedicated to maintaining high standards of beverage preparation and customer interaction. Baristas play a key role in delivering an exceptional café experience by preparing and serving a range of coffee and tea beverages that meet the quality standards PJ's Coffee is known for. In addition to crafting expertly made drinks, baristas are responsible for creating a warm and inviting atmosphere that encourages repeat business and customer loyalty. The role requires proficiency with coffee equipment, attention to detail, and the ability to handle transactions accurately and efficiently. Baristas must also ensure cleanliness and adherence to health and safety regulations within the café. Effective communication and teamwork are essential to collaborate with colleagues and contribute to smooth daily operations. Ideal candidates are those who exhibit punctuality, dependability, and a passion for coffee culture, coupled with basic math skills for cash register and POS operation. Previous coffee shop experience is preferred but not mandatory, with on-the-job training provided to support career growth within the company. Joining PJ's Coffee as a Barista means becoming part of a community dedicated to quality coffee craftsmanship and excellent customer service while enjoying opportunities for personal and professional development.

Job Requirements

  • High school diploma or equivalent
  • Knowledge of customer service and food and beverage is ideal
  • Coffee shop experience is preferred
  • Excellent basic math skills
  • Ability to operate a cash register or POS system
  • Dependable, punctual, and able to work flexible shifts
  • Passion for coffee, customer service and fostering a positive work environment

Job Qualifications

  • High school diploma or equivalent
  • Knowledge of customer service and food and beverage is ideal
  • Coffee shop experience is preferred
  • Excellent basic math skills
  • Ability to operate a cash register or POS system
  • Strong communication skills
  • Attention to detail
  • Ability to work efficiently in a fast-paced setting

Job Duties

  • Prepare and serve coffee, espresso drinks, teas, and other beverages to café standards
  • Greet customers warmly and provide menu recommendations as needed
  • Operate coffee machines, grinders, and other café equipment safely and efficiently
  • Handle cash and process transactions accurately using POS systems
  • Restock supplies and assist with inventory management
  • Follow food safety and sanitation guidelines
  • Collaborate with team members to ensure smooth daily operations

Job Criteria

Experience

Entry Level (1-2 years)


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