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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $20.50 - $30.00
Benefits
competitive base salary
Quarterly bonus compensation package
Cellphone data plan stipend
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401K with contribution match
Paid vacation
Paid Personal Days
Paid sick leave
Training and Development
Free cookies
Company swag
Job Description
Insomnia Cookies is a widely recognized and beloved bakery and delivery company famous for its warm, delicious cookies delivered all day and late into the night. Founded 20 years ago in a college dorm room by Seth Berkowitz, the company has grown exponentially, now boasting over 300 stores globally. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies has established itself as a cult brand adored by cookie lovers who seek convenience and sweet indulgence. The company's innovative bakery and delivery concept combines experiential retail with convenient late-night delivery, forming a unique "sweet-easy" flagship experience that is reshaping how desserts are enjoyed.
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Job Requirements
- Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs-Sun)
- Strong leadership and management skills
- Excellent interpersonal and communication abilities
- Ability to maintain a positive and welcoming store environment
- Detail-oriented approach to managing inventory and operations
- Ability to develop and execute marketing initiatives
- High school diploma or equivalent
Job Qualifications
- 3+ years of management or leadership experience in a restaurant or retail establishment
- Benevolent leadership style with a player-coach mentality
- Innate sense of true hospitality and ability to deliver exceptional customer service
- Solid technical acumen regarding restaurant/retail business software
- Proficiency with MS Outlook, Excel, MS Teams
- Experience hiring employees using an Applicant Tracking System
- Familiarity with commercial convection ovens is a plus
Job Duties
- Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers
- Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness through the team
- Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members
- Manage and audit inventory to maintain proper controls
- Create and execute fun, local marketing drops
- Create and drive in-store recognition programs and contests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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