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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $21.00 - $30.50
Benefits
competitive base salary
Quarterly bonus compensation
Cellphone data plan stipend
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401K with contribution match
Paid vacation
Personal days of wellness paid
Paid sick leave
Free cookies
Employee swag
Job Description
Insomnia Cookies is a beloved bakery and delivery company that was founded over 20 years ago in a college dorm room by Seth Berkowitz. Since its inception, the company has grown exponentially and now operates over 300 stores worldwide, rapidly expanding its footprint across the United States and internationally. With its headquarters based in Philadelphia, Pennsylvania, Insomnia Cookies has become a cult favorite among cookie enthusiasts known for delivering warm, delicious cookies throughout the day and late into the night. The brand has crafted a unique and experiential bakery and delivery concept combining convenience, quality, and interaction, making it convenient... Show More
Job Requirements
- 3+ years of management/leadership experience in a restaurant or retail establishment
- Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs-Sun)
- Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
- An innate sense of true hospitality and ability to deliver exceptional customer service to all guests
- A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
- Familiarity with using commercial convection ovens is a plus
Job Qualifications
- 3+ years of management/leadership experience in a restaurant or retail establishment
- Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs-Sun)
- Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
- An innate sense of true hospitality and ability to deliver exceptional customer service to all guests
- A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
- Familiarity with using commercial convection ovens is a plus
Job Duties
- Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers
- Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team
- Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members
- Manage and audit inventory to maintain proper controls
- Create and execute fun, local marketing drops
- Create and drive in-store recognition programs/contests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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