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store manager-Wilkes Barre/Scranton, PA

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,800.00 - $82,300.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Basic and supplemental life insurance
short-term and long-term disability
Paid parental leave
Paid vacation
Sick Time
Paid holidays
401(k) retirement plan with employer match
Discounted company stock program
tuition coverage through the Starbucks College Achievement Plan
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain known for crafting the world's finest coffee and creating meaningful customer experiences with every cup. With a commitment to quality, community, and connection, Starbucks has established itself as a leader in the retail coffee industry. The company prides itself on fostering a warm and welcoming environment where customers can enjoy not only exceptional beverages but also moments of connection and joy. Starbucks invests heavily in the growth and development of its employees, referred to as partners, offering industry-leading benefits and opportunities for personal and professional advancement. As a coffeehouse leader at Starbucks, you will play a crucial role in guiding a team that is passionate about delivering the highest level of service and quality. This role is not just about managing operations but about leading with craft and heart, ensuring that every interaction contributes to a positive community experience. The position offers a full-time employment opportunity with a competitive salary structure that considers factors such as experience, job-related knowledge, and geographic location. Starbucks offers comprehensive benefits including medical, dental, vision, life insurance, paid parental leave, paid vacation, sick time, holidays, retirement plans with employer match, and educational support programs. Additionally, Starbucks is committed to an inclusive work environment, embracing diversity and providing reasonable accommodations for individuals with disabilities. This role is ideal for individuals who excel in retail or customer service management, possess strong leadership and organizational skills, and thrive in a sales-focused entrepreneurial environment. Joining Starbucks means becoming part of a company that values people, quality, and impact, encouraging employees to grow as individuals while building meaningful relationships within their communities.

Job Requirements

  • Legal documentation establishing identity and eligibility to work in the country of application
  • Ability to work full time including variable hours such as early mornings, evenings, weekends, and holidays
  • Willingness to work in a fast-paced, dynamic retail environment
  • Commitment to upholding Starbucks' values and customer service standards

Job Qualifications

  • Minimum of high school diploma or GED
  • At least 3 years of retail or customer service management experience or 4+ years of US Military service
  • Strong organizational, interpersonal, and problem-solving skills
  • Demonstrated leadership ability with experience coaching and mentoring teams
  • Entrepreneurial mindset with experience in sales-driven environments
  • Professional maturity and the ability to manage diverse teams effectively

Job Duties

  • Lead and coach a team of partners to deliver exceptional customer service
  • Manage daily operations ensuring quality and consistency in product and service
  • Develop and implement strategies to achieve sales goals and operational targets
  • Foster a positive and inclusive workplace culture that promotes teamwork and respect
  • Handle customer inquiries and resolve issues effectively
  • Monitor inventory levels and coordinate with supply chain to ensure product availability
  • Ensure compliance with health and safety regulations and company policies

Job Criteria

Experience

Mid Level (3-7 years)


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