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store manager - Santa Monica, CA

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,500.00 - $98,700.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Sick Time

Job Description

Starbucks Coffee Company is a globally renowned coffeehouse chain dedicated to crafting the world's finest coffee and creating meaningful moments for customers everywhere. Founded with the vision to cultivate a welcoming and inclusive space, Starbucks has grown to become a leader in the specialty coffee industry, recognized not only for its high-quality coffees but also for the exceptional customer experience it offers. Starbucks operates thousands of locations worldwide, fostering a community-oriented environment where customers and partners (employees) alike feel valued and empowered.

As a dynamic and industry-leading coffeehouse, Starbucks places a strong emphasis on leadership and personal development among its team members, also known as partners. The company’s inclusive culture encourages growth through hands-on experiences and comprehensive benefits, positioning itself as an employer of choice for individuals seeking a meaningful and rewarding career. At Starbucks, every cup of coffee is more than just a beverage—it’s an opportunity to connect, engage, and inspire.

The role of a Coffeehouse Leader at Starbucks is both challenging and fulfilling, designed for individuals passionate about delivering exceptional service while managing retail operations effectively. This position involves leading a team to create memorable experiences for customers, fostering an environment where connections are sparked through high-quality products and genuine interactions. As a coffeehouse leader, one is responsible for nurturing a positive workplace culture, coaching and mentoring team partners, and ensuring that the store operates smoothly and efficiently. Leadership responsibilities extend beyond basic management to include inspiring a shared vision, driving sales, and implementing operational standards that reflect Starbucks’ commitment to quality and customer satisfaction.

Candidates for this role are expected to have a background in retail or customer service management, or equivalent experience gained through military service, bringing strong organizational, interpersonal, and problem-solving skills to the table. The ideal leader embodies an entrepreneurial mindset and thrives in a sales-driven environment, demonstrating the capability to handle the complexities of daily operations with professionalism and maturity. This role requires flexibility, as it involves working variable hours including early mornings, evenings, weekends, and holidays to meet the demands of a bustling coffeehouse.

Starbucks offers competitive compensation that respects the candidate's experience, skills, and geographical location, ensuring fairness and internal equity. Beyond salary, Starbucks partners receive an extensive package of benefits aimed at supporting their health, well-being, and future. These include medical, dental, and vision coverage, life insurance, paid time off, parental leave, retirement plans, and educational opportunities such as the Starbucks College Achievement Plan. The company also prioritizes inclusivity and legal compliance, offering reasonable accommodations for applicants with disabilities and committing to equal opportunity employment regardless of race, gender, age, or other protected characteristics.

Joining Starbucks as a Coffeehouse Leader provides a unique opportunity to influence the customer experience positively, grow professionally within a supportive environment, and be part of a brand that values people, quality, and community impact.

Job Requirements

  • Legal documentation establishing identity and eligibility to work
  • Ability to work full time including over 40 hours per week
  • Willingness to work variable shifts including early mornings, evenings, weekends, and holidays

Job Qualifications

  • Minimum high school diploma or GED
  • Three years of retail or customer service management experience or four plus years of US military service
  • Strong leadership and team coaching abilities
  • Excellent organizational and interpersonal skills
  • Proven problem-solving aptitude
  • Entrepreneurial mindset with sales experience
  • Professional maturity in managing diverse teams

Job Duties

  • Lead and manage the coffeehouse team to ensure excellent customer service and operational efficiency
  • Coach and mentor team partners to develop skills and achieve performance goals
  • Manage daily store operations including inventory, cash handling, and scheduling
  • Drive sales and customer engagement through effective leadership and team motivation
  • Uphold Starbucks operational standards and brand values
  • Resolve customer concerns with professionalism and timely solutions
  • Collaborate with district and regional management to align store goals with company objectives

Job Criteria

Experience

Mid Level (3-7 years)


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