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store manager, Santa Clara/ Mountain View

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $73,400.00 - $102,800.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Paid holidays
Personal Days
401K retirement plan with employer match
company stock program
Stock equity program
Incentivized emergency savings
Financial well-being tools
Tuition coverage
Payment assistance for student loans
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain renowned for crafting the world's finest coffee and creating meaningful moments of connection with every cup served. Founded with a vision to offer a warm and welcoming space, Starbucks has become a staple destination for coffee lovers and community members alike, emphasizing quality, customer experience, and social impact. Operating at the intersection of craft, community, and culture, Starbucks commits itself to not only delivering exceptional coffee but also fostering a sense of belonging and joy among its customers and partners (employees).

As a coffeehouse leader at Starbucks, you will hold a pivotal role that extends far beyond managing day-to-day business operations. You will lead a dedicated team focused on creating memorable experiences that build lasting relationships within the local community. This role offers a unique opportunity to blend leadership with craftsmanship, encouraging both professional growth and personal fulfillment. You will be responsible for ensuring your coffeehouse is a place where customers feel welcomed and valued, reinforcing Starbucks’ commitment to quality and connection.

Starbucks invests deeply in the development of its partners by providing industry-leading benefits and ongoing professional growth opportunities. This position is ideal for an individual passionate about customer service, team mentorship, and operational excellence in a dynamic, fast-paced coffee retail environment. Starbucks values leaders who bring strong organizational, interpersonal, and problem-solving skills to the table, as well as an entrepreneurial mindset suited to a sales-driven atmosphere.

Candidates who have a minimum of three years in retail or customer service management, or four or more years of US Military service, are actively encouraged to apply, as Starbucks recognizes and values the leadership experience gained through military careers. This role demands collaborative leadership, the capacity to coach and develop team partners, and the maturity to drive both business success and partner engagement.

The Starbucks partnership comes with comprehensive benefits covering medical, dental, vision, and life insurance options. Partners also have access to paid parental leave, vacation, sick days, personal days, and paid holidays, as well as a 401(k) retirement plan with employer matching contributions. Starbucks further supports educational advancement by offering 100% tuition coverage for a first-time bachelor’s degree via an online program through Arizona State University’s Starbucks College Achievement Plan. Additionally, financial well-being resources, stock purchase programs, and emergency savings incentives help partners build a stable future.

Working at Starbucks means joining a company committed to diversity, equity, and inclusion, ensuring equal consideration for all applicants irrespective of race, color, religion, gender identity, sexual orientation, age, national origin, or veteran status. Starbucks actively supports reasonable accommodations for applicants with disabilities throughout the hiring process.

This full-time coffeehouse leader role requires flexibility to work over 40 hours per week, including early mornings, evenings, weekends, and holidays. The position emphasizes leadership with heart and craft, inviting passionate individuals to apply and share in Starbucks’ mission to connect with something bigger while building a rewarding career and positive community impact.

Job Requirements

  • legal documentation establishing identity and eligibility for employment
  • ability to work full time including more than 40 hours per week
  • availability to work variable hours including early mornings, evenings, weekends and holidays

Job Qualifications

  • minimum high school diploma or ged
  • at least 3 years of retail or customer service management experience or 4+ years of us military service
  • strong organizational, interpersonal, and problem-solving skills
  • entrepreneurial mindset with experience in a sales-focused environment
  • excellent leadership abilities with professional maturity and capability to coach and mentor
  • ability to work in a fast-paced retail environment

Job Duties

  • lead and mentor team partners to create a welcoming and high-quality customer experience
  • manage daily coffeehouse operations ensuring efficiency and adherence to company standards
  • coach and develop team members to enhance their skills and job satisfaction
  • maintain inventory management and ensure supply levels meet customer demand
  • implement sales strategies to meet and exceed business goals
  • foster a safe, inclusive, and respectful workplace environment
  • handle customer concerns promptly and effectively to maintain brand loyalty

Job Criteria

Experience

Mid Level (3-7 years)


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