Starbucks logo

store manager, San Jose

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $73,400.00 - $102,800.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
eight paid holidays
Personal Days
401(k) retirement plan with employer match
Discounted company stock program
Tuition coverage for bachelor’s degree
student loan management resources
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a global leader in the coffeehouse industry, renowned for crafting the world’s finest coffee and fostering meaningful connections with every cup served. Established as a community hub, Starbucks emphasizes creating warm and welcoming spaces where customers feel valued and inspired. With a commitment to quality and social responsibility, Starbucks has become not only a favorite destination for coffee lovers worldwide but also an employer of choice through its dedication to partner (employee) development and comprehensive benefits.

The role of a coffeehouse leader at Starbucks is pivotal to maintaining the company's reputation for excellence and community engagement. This position goes beyond managing day-to-day operations; it involves leading a team that creates moments of connection and joy for customers. As a coffeehouse leader, you are responsible for cultivating an environment where both partners and customers feel welcome and supported. The role demands a blend of leadership skills, organizational ability, and an entrepreneurial spirit to drive sales and operational success.

Starbucks values growth and development highly, offering partners empowered learning experiences and industry-leading benefits to support their personal and professional journeys. This leadership role requires a person with strong interpersonal skills, problem-solving capabilities, and the ability to mentor and guide team members with professionalism and maturity. Candidates with a background in retail or customer service management, or those with military experience, will find their skills well-aligned with this opportunity.

The position requires a full-time commitment with flexible hours that can include early mornings, evenings, weekends, and holidays. Starbucks encourages a work culture centered around people, quality, and value — all of which are critical to the coffeehouse experience.

Additionally, Starbucks offers robust benefits to ensure the well-being of partners and their families. These include medical, dental, vision, and life insurance options; paid parental leave; sick leave; vacation time; holiday and personal days; and a 401(k) retirement plan with employer match. Educational support through the College Achievement Plan provides partners with the opportunity to earn a bachelor’s degree tuition-free through Arizona State University's online program. The company's policies comply with applicable state and local laws regarding employee rights and benefits.

By joining Starbucks as a coffeehouse leader, you not only take on a role of significant responsibility but also become part of a global community committed to making a positive impact, fostering inclusive environments, and building lasting relationships. This position invites individuals ready to lead with heart, inspire their teams, and connect with something bigger beyond just coffee.

Job Requirements

  • Legal authorization to work in the country of application
  • Ability to work full time including early mornings, evenings, weekends and holidays
  • Commitment to a schedule that may exceed 40 hours per week

Job Qualifications

  • Minimum high school diploma or GED
  • 3 years retail or customer service management experience or 4+ years US military service
  • Strong leadership and coaching abilities
  • Excellent organizational and interpersonal skills
  • Entrepreneurial mindset with sales experience
  • Professional maturity and problem-solving skills

Job Duties

  • Lead and mentor a team of partners to deliver exceptional customer service
  • Manage daily store operations ensuring adherence to company standards
  • Drive sales and profitability through effective business management
  • Oversee inventory control and product quality
  • Foster a positive, inclusive workplace culture that encourages growth and teamwork
  • Implement company policies and procedures to maintain safety and compliance
  • Resolve customer issues promptly to maintain satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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