store manager, Roanoke/Salem, VA

Starbucks Coffee Company is a global coffeehouse chain recognized for crafting the world’s finest coffee and fostering meaningful moments through exceptional customer experiences. Established as a leader in the coffee industry, Starbucks is committed to creating a warm and welcoming environment where every cup of coffee is more than just a beverage — it’s an opportunity to connect and share joy. As a company, Starbucks emphasizes quality, community, and the well-being of its partners, making it a standout employer in the retail and food service sectors worldwide.

At Starbucks, the role of a coffeehouse leader goes beyond managing day-to-day operations. This leadership position involves guiding a dynamic team to deliver unparalleled customer service while cultivating a space that feels like a neighborhood gathering spot. The leader plays an essential part in shaping the community’s experience by ensuring the highest standards in coffee craftsmanship, operational excellence, and team collaboration. Empowered with an entrepreneurial spirit, the leader is expected to inspire, coach, and mentor team partners, promoting both personal and professional growth.

This is a full-time role demanding dedication and flexibility, including readiness to work early mornings, evenings, weekends, and holidays to meet the demands of the business and customer needs. The expected workweek often exceeds 40 hours, reflecting the commitment needed to maintain and elevate Starbucks’ brand and customer expectations.

Starbucks generously supports its partners and their families through a comprehensive benefits package including medical, dental, vision, life insurance options, and disability coverage. Paid parental leave, vacation from the date of hire, sick time, paid holidays, and personal days provide partners with work-life balance and financial security. Furthermore, Starbucks encourages educational advancement through the Starbucks College Achievement Plan, which offers 100% tuition coverage for a first-time bachelor’s degree via Arizona State University’s online program. Additionally, partners can take advantage of 401(k) plans with employer match, stock purchase programs, and emergency savings incentives, underscoring Starbucks’ commitment to the long-term success of its team members.

As a coffeehouse leader at Starbucks, you will not only manage operations but will embody the company’s mission to connect communities over a shared passion for coffee. By leading with heart and professionalism, you will create an atmosphere where every visitor feels valued and every employee is empowered to contribute their best. Joining Starbucks means becoming part of a globally respected brand dedicated to ethical sourcing, environmental stewardship, and positive social impact. If you have a strong background in retail or customer service management, leadership skills, a proactive approach to problem-solving, and a passion for fostering community, this role offers a unique opportunity to grow and thrive within an innovative and caring environment.