
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
employee discount
Paid vacation
Personal time
healthcare plan
Tuition Reimbursement
401(k) Plan
company match
Job Description
Perry Ellis International, Inc. is a prominent lifestyle apparel company with a rich portfolio of more than 40 nationally and internationally recognized brands. These brands include Perry Ellis, Original Penguin by Munsingwear, Laundry by Shelli Segal, Rafaella, Cubavera, Ben Hogan, Savane, Grand Slam, John Henry, Manhattan, Axist, and Farah. The company operates both through wholly owned subsidiaries and licensing agreements, holding trademarks including Nike for swimwear and Callaway, PGA TOUR, and Jack Nicklaus for golf apparel. With a diverse brand presence, Perry Ellis International is committed to delivering high-quality, stylish, and contemporary apparel designed for a broad range of customers worldwide.
Perry Ellis is a leading menswear clothing company and retail chain specializing in tailored apparel, from suits to casual wear and accessories. The brand's essence is inflected with passion, creativity, and optimism, encouraging customers to live life to the fullest. This vibrant company culture is deeply embedded in its history and craftsmanship, reflected in every garment and product. Perry Ellis values innovation, exceptional customer service, and the seamless blending of fashion and function.
The role of Store Manager at Perry Ellis is pivotal for driving operational excellence and achieving financial performance within the retail environment. The Store Manager is entrusted with overseeing all daily store operations to ensure smooth and effective functioning. This leadership role involves directing and managing all activities needed to meet or exceed sales and profit goals, enhance customer service excellence, advance human resource development, manage payroll and expenses, promote loss prevention, and ensure attractive merchandise presentation.
A Store Manager at Perry Ellis not only leads by example but also plays an essential role in fostering a customer-centric culture. They act as role models who prioritize customers at all times and respond proactively to customer needs and complaints. Excellence in customer satisfaction is measured through secret shopper reports and direct feedback. The Store Manager drives revenue generation by aligning the store strategy with corporate objectives, achieving sales targets, efficiently managing payroll and shrinking losses, as well as educating the team on business trends and reporting. Their ability to analyze performance metrics and implement effective strategies is essential to drive store profitability.
Operational responsibilities for the Store Manager include organizing workflows, maintaining adequate staffing levels, enforcing compliance with company policies, safeguarding company assets, and ensuring the store’s physical upkeep and cleanliness. Moreover, the Store Manager supervises and inspires the store team to deliver superior customer service while maintaining loss prevention vigilance.
This leadership position also involves managing the visual merchandising and product management of the store aligned with brand standards. The Store Manager ensures that the store is merchandised according to visual guidelines, pricing strategies are executed to safeguard margins, and inventory opportunities are clearly communicated and addressed.
An important component of the role includes people management responsibilities such as recruiting, hiring, developing, and retaining diverse talent. The Store Manager upholds human resource standards, provides ongoing mentoring and coaching, drives accountability, handles team conflicts, and encourages team involvement in decision making. Maintaining confidentiality and compliance with labor laws is strictly observed.
Perry Ellis is seeking candidates with proven expertise in retail management, customer service, leadership, merchandising, communication, and business analysis. The ideal candidate has an energetic and positive attitude, strong verbal and written communication skills, and a demonstrated ability to motivate and develop a high-performing team. This role requires standing for long periods and the capacity to lift up to 25 pounds. A bachelor's degree is a plus but not mandatory.
Perry Ellis International offers a comprehensive benefits package, including employee discounts, paid vacation and personal time, healthcare plans comprising medical and dental coverage, tuition reimbursement, and a 401(k) plan with company match. This commitment to employee wellbeing underscores Perry Ellis' dedication to fostering a fulfilling and supportive work environment.
Joining Perry Ellis as a Store Manager means becoming part of a dynamic company that values creativity, customer experience, and team excellence. This is an outstanding opportunity for professionals aspiring to lead in the retail apparel industry and make a significant impact on brand success and customer satisfaction.
Perry Ellis is a leading menswear clothing company and retail chain specializing in tailored apparel, from suits to casual wear and accessories. The brand's essence is inflected with passion, creativity, and optimism, encouraging customers to live life to the fullest. This vibrant company culture is deeply embedded in its history and craftsmanship, reflected in every garment and product. Perry Ellis values innovation, exceptional customer service, and the seamless blending of fashion and function.
The role of Store Manager at Perry Ellis is pivotal for driving operational excellence and achieving financial performance within the retail environment. The Store Manager is entrusted with overseeing all daily store operations to ensure smooth and effective functioning. This leadership role involves directing and managing all activities needed to meet or exceed sales and profit goals, enhance customer service excellence, advance human resource development, manage payroll and expenses, promote loss prevention, and ensure attractive merchandise presentation.
A Store Manager at Perry Ellis not only leads by example but also plays an essential role in fostering a customer-centric culture. They act as role models who prioritize customers at all times and respond proactively to customer needs and complaints. Excellence in customer satisfaction is measured through secret shopper reports and direct feedback. The Store Manager drives revenue generation by aligning the store strategy with corporate objectives, achieving sales targets, efficiently managing payroll and shrinking losses, as well as educating the team on business trends and reporting. Their ability to analyze performance metrics and implement effective strategies is essential to drive store profitability.
Operational responsibilities for the Store Manager include organizing workflows, maintaining adequate staffing levels, enforcing compliance with company policies, safeguarding company assets, and ensuring the store’s physical upkeep and cleanliness. Moreover, the Store Manager supervises and inspires the store team to deliver superior customer service while maintaining loss prevention vigilance.
This leadership position also involves managing the visual merchandising and product management of the store aligned with brand standards. The Store Manager ensures that the store is merchandised according to visual guidelines, pricing strategies are executed to safeguard margins, and inventory opportunities are clearly communicated and addressed.
An important component of the role includes people management responsibilities such as recruiting, hiring, developing, and retaining diverse talent. The Store Manager upholds human resource standards, provides ongoing mentoring and coaching, drives accountability, handles team conflicts, and encourages team involvement in decision making. Maintaining confidentiality and compliance with labor laws is strictly observed.
Perry Ellis is seeking candidates with proven expertise in retail management, customer service, leadership, merchandising, communication, and business analysis. The ideal candidate has an energetic and positive attitude, strong verbal and written communication skills, and a demonstrated ability to motivate and develop a high-performing team. This role requires standing for long periods and the capacity to lift up to 25 pounds. A bachelor's degree is a plus but not mandatory.
Perry Ellis International offers a comprehensive benefits package, including employee discounts, paid vacation and personal time, healthcare plans comprising medical and dental coverage, tuition reimbursement, and a 401(k) plan with company match. This commitment to employee wellbeing underscores Perry Ellis' dedication to fostering a fulfilling and supportive work environment.
Joining Perry Ellis as a Store Manager means becoming part of a dynamic company that values creativity, customer experience, and team excellence. This is an outstanding opportunity for professionals aspiring to lead in the retail apparel industry and make a significant impact on brand success and customer satisfaction.
Job Requirements
- ability to perform effective selling techniques
- positive and energetic attitude
- 3-5 years of retail management experience
- strong verbal and written communication skills
- strong interpersonal communication and customer service skills
- customer service oriented with an outgoing and friendly nature
- ability to stand for long periods on the sales floor
- ability to move and lift up to 25 pounds
- bachelor’s degree preferred
Job Qualifications
- proven ability to network and maintain talent pool for recruitment
- select and develop store management teams
- develop bench strength
- coach and counsel effectively
- ability to function as a customer service role model
- ability to respond empathetically to customers
- capable of organizing, delegating, prioritizing, and following up tasks
- proven leadership to motivate management and store teams
- knowledge of visual merchandising standards
- strong verbal and written communication skills
- ability to analyze business trends and manage payroll, shortage and expenses
- experience in retail management
- strong interpersonal and customer service skills
- energetic and positive attitude
- ability to work standing for long periods
- ability to lift up to 25 pounds
- bachelor’s degree is a plus
Job Duties
- function as a role model ensuring customers remain the top priority
- respond to all customer complaints or needs
- achieve excellent scores on secret shopper reports
- promote merchandise and demonstrate product knowledge to customers
- share vision and execute store strategy aligned with corporate initiatives
- achieve store financial objectives including sales goals and expense control
- educate the team on reports and business trends
- analyze business reports and develop strategies to maximize financial performance
- prioritize workflow through planning and time management
- maintain appropriate staffing levels
- comply with company policies and operations
- maintain physical appearance and cleanliness of the store
- recognize problems and develop solutions
- maintain compliance with company training
- convey company expectations
- protect company assets
- communicate loss prevention occurrences
- practice excellent customer service to prevent theft
- review and audit store processes to ensure compliance
- supervise, lead, and motivate staff
- execute pricing strategies to achieve gross margin
- ensure the store is merchandised according to visual guidelines
- communicate inventory opportunities
- plan and execute store planograms
- ensure team understands brand position
- replenish merchandise on the selling floor
- instruct and participate in visual merchandising standards
- ensure customer service standards are met and modeled
- adhere to human resources standards
- recruit, select, hire and develop diverse talent
- fill open positions promptly
- assess, educate, mentor and provide regular feedback
- hold team accountable for results
- manage conflict
- empower team in decision making
- be receptive to feedback and foster dialogue
- lead through change and adversity
- maintain confidentiality
- ensure adherence to labor laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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