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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
employee discount
Paid vacation
Personal time
healthcare plan
Tuition Reimbursement
401(k) Plan
company match
Job Description
Perry Ellis International, Inc. is a prominent lifestyle apparel company with a rich portfolio of more than 40 nationally and internationally recognized brands. These brands include Perry Ellis, Original Penguin by Munsingwear, Laundry by Shelli Segal, Rafaella, Cubavera, Ben Hogan, Savane, Grand Slam, John Henry, Manhattan, Axist, and Farah. The company operates both through wholly owned subsidiaries and licensing agreements, holding trademarks including Nike for swimwear and Callaway, PGA TOUR, and Jack Nicklaus for golf apparel. With a diverse brand presence, Perry Ellis International is committed to delivering high-quality, stylish, and contemporary apparel designed for a broad range of customers... Show More
Job Requirements
- ability to perform effective selling techniques
- positive and energetic attitude
- 3-5 years of retail management experience
- strong verbal and written communication skills
- strong interpersonal communication and customer service skills
- customer service oriented with an outgoing and friendly nature
- ability to stand for long periods on the sales floor
- ability to move and lift up to 25 pounds
- bachelor’s degree preferred
Job Qualifications
- proven ability to network and maintain talent pool for recruitment
- select and develop store management teams
- develop bench strength
- coach and counsel effectively
- ability to function as a customer service role model
- ability to respond empathetically to customers
- capable of organizing, delegating, prioritizing, and following up tasks
- proven leadership to motivate management and store teams
- knowledge of visual merchandising standards
- strong verbal and written communication skills
- ability to analyze business trends and manage payroll, shortage and expenses
- experience in retail management
- strong interpersonal and customer service skills
- energetic and positive attitude
- ability to work standing for long periods
- ability to lift up to 25 pounds
- bachelor’s degree is a plus
Job Duties
- function as a role model ensuring customers remain the top priority
- respond to all customer complaints or needs
- achieve excellent scores on secret shopper reports
- promote merchandise and demonstrate product knowledge to customers
- share vision and execute store strategy aligned with corporate initiatives
- achieve store financial objectives including sales goals and expense control
- educate the team on reports and business trends
- analyze business reports and develop strategies to maximize financial performance
- prioritize workflow through planning and time management
- maintain appropriate staffing levels
- comply with company policies and operations
- maintain physical appearance and cleanliness of the store
- recognize problems and develop solutions
- maintain compliance with company training
- convey company expectations
- protect company assets
- communicate loss prevention occurrences
- practice excellent customer service to prevent theft
- review and audit store processes to ensure compliance
- supervise, lead, and motivate staff
- execute pricing strategies to achieve gross margin
- ensure the store is merchandised according to visual guidelines
- communicate inventory opportunities
- plan and execute store planograms
- ensure team understands brand position
- replenish merchandise on the selling floor
- instruct and participate in visual merchandising standards
- ensure customer service standards are met and modeled
- adhere to human resources standards
- recruit, select, hire and develop diverse talent
- fill open positions promptly
- assess, educate, mentor and provide regular feedback
- hold team accountable for results
- manage conflict
- empower team in decision making
- be receptive to feedback and foster dialogue
- lead through change and adversity
- maintain confidentiality
- ensure adherence to labor laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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