store manager, Memphis, Tennessee

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, known not only for its high quality coffee but also for its commitment to creating meaningful experiences and connections within the communities it serves. Established as an innovative coffeehouse, Starbucks has cultivated a culture where every cup of coffee is more than just a beverage; it is a moment to connect, to pause, and to enjoy craftsmanship and care. The company operates thousands of stores worldwide, fostering a welcoming atmosphere where people from all walks of life feel comfortable, valued, and inspired.

Joining Starbucks means becoming part of a team that values inclusivity, collaboration, and growth. Starbucks believes deeply in nurturing its partners — the term used to describe its employees — and offers rich development opportunities along with leading industry benefits. From competitive wages to comprehensive health insurance, retirement plans, educational programs, and paid time off, Starbucks is committed to supporting the personal and professional growth of its partners and their families.

The role of a Coffeehouse Leader at Starbucks is a dynamic and impactful position that goes far beyond managing daily operations. The Coffeehouse Leader acts as a beacon of inspiration and guidance in the store, leading a team to deliver exceptional customer experiences that reflect Starbucks' core values and mission. This leadership role demands a blend of strong organizational skills, emotional intelligence, and an entrepreneurial mindset focused on sales and team development.

A Coffeehouse Leader oversees the entire retail environment: ensuring the store runs efficiently and profitably, coaching and mentoring team partners to meet their potential, and fostering a culture where diversity and inclusion flourish. This role involves managing staff schedules, handling customer service escalations, and ensuring compliance with company policies and health standards. Leaders are entrusted with driving sales growth while maintaining high-quality service standards that make Starbucks a destination for coffee lovers and community members alike.

Candidates for this position typically bring a background of at least three years in retail or customer service management, or alternatively, four or more years of U.S. military service, demonstrating leadership capability and discipline. Essential qualities include strong interpersonal skills, problem-solving abilities, and the capacity to inspire and develop others with professional maturity. The Coffeehouse Leader is a catalyst for building lasting relationships among colleagues and customers, creating a workplace that is both productive and fulfilling.

The work schedule for this full-time role is variable and may require flexibility, including early mornings, evenings, weekends, and holidays, reflecting the nature of the retail and hospitality industry. Starbucks offers industry-leading benefits encompassing comprehensive medical, dental, and vision coverages, basic and supplemental life insurance, short and long-term disability protections, and paid parental leave. In addition, partners enjoy paid vacation and sick time, holidays, and personal days, ensuring a balanced approach to work and life.

Furthermore, Starbucks invests in educational advancement through its College Achievement Plan, providing 100% tuition coverage for a first-time bachelor’s degree via Arizona State University’s online program. The company also provides financial well-being tools, student loan management resources, and programs encouraging savings and stock investment in the company itself.

Starbucks Coffee Company stands as an equal opportunity employer, dedicated to creating a workforce that reflects the diverse communities it serves. The company embraces applicants of all backgrounds and is committed to reasonable accommodations for applicants with disabilities. Working at Starbucks means more than just holding a job; it means connecting with something bigger than yourself, contributing to a global mission of warmth, inclusivity, and excellence with every meaningful cup served. If you have a passion for coffee, leadership, and people, the Coffeehouse Leader position at Starbucks offers a rewarding platform to grow your career and make a positive impact every day.