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store manager- Holyoke

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $63,400.00 - $88,800.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Paid holidays
Personal Days
401(k) retirement plan
Employee Stock Purchase Program
Tuition coverage
student loan management resources
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain known for crafting the world’s finest coffee while fostering meaningful connections among its customers and communities. Established as a leader in the coffee industry, Starbucks operates as a specialty coffee retailer that emphasizes quality, customer experience, and community involvement. With thousands of stores worldwide, Starbucks integrates cultural values and a commitment to ethical sourcing to deliver not just coffee but a rich, engaging experience that brings people together. The company is committed to environmental sustainability, equity, and inclusion, creating a workplace where partners (employees) thrive and grow both professionally and personally.

Starbucks is currently seeking a dedicated Coffeehouse Leader who will play a pivotal role in managing daily operations and inspiring a team that creates moments of connection and joy within the community. This is a full-time position that demands a combination of leadership, organizational skills, and a strong customer-focused mentality. As a Coffeehouse Leader, you will oversee the operational standards to ensure a smooth, efficient, and welcoming environment for customers and staff alike. The role requires you to bring your entrepreneurial mindset and sales-focused experience to drive business performance while maintaining high standards of quality and service.

This role is designed for individuals who are passionate about creating inclusive spaces where every cup of coffee sparks a meaningful interaction. You will manage and coach a diverse team of partners, helping them grow professionally through empowerment and developmental opportunities. Starbucks places a high value on leadership maturity, interpersonal skills, and problem-solving abilities, which are essential for fostering a supportive, productive work environment.

In return, Starbucks offers a comprehensive benefits package that supports not only your health and well-being but also your long-term personal and professional development. By joining Starbucks as a Coffeehouse Leader, you embark on a rewarding career path where your contributions directly impact your local community and beyond. This opportunity is ideal for someone who values connection, quality, and strives to lead with heart and craft in every aspect of their work. Applicants should be prepared to work flexible hours, including early mornings, evenings, weekends, and holidays, as part of this dynamic role.

Job Requirements

  • legal documentation to prove identity and employment eligibility
  • ability to work full time including variable hours such as early mornings, evenings, weekends, and holidays
  • commitment to upholding company values and policies
  • excellent communication and problem-solving skills
  • physical ability to stand and move for extended periods
  • willingness to work in a fast-paced environment

Job Qualifications

  • minimum high school diploma or GED
  • three years of retail or customer service management experience or four plus years of US Military service
  • strong organizational and interpersonal skills
  • proven leadership ability with experience coaching and mentoring
  • entrepreneurial mentality with sales-focused experience
  • professional maturity in managing diverse teams

Job Duties

  • lead and coach team partners to deliver high-quality customer service
  • manage daily store operations ensuring efficiency and compliance
  • develop and implement sales strategies to drive business growth
  • maintain a clean, safe, and welcoming store environment
  • resolve customer issues with professionalism and care
  • oversee inventory control and ordering processes
  • promote an inclusive and collaborative team culture

Job Criteria

Experience

Mid Level (3-7 years)


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