gorjana logo

Store Manager (Ala Moana)

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $75,000.00 - $85,000.00
clock

Work Schedule

Flexible
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
employee discount
Maternity Benefits
Disability Benefits
401K Matching
Paid vacation
Paid sick time

Job Description

Gorjana is a renowned lifestyle jewelry brand recognized for its high-quality, versatile pieces that blend contemporary design with timeless appeal. Known for crafting jewelry that complements everyday wear, Gorjana has created a strong presence in the retail industry with a focus on customer experience, brand loyalty, and community engagement. As a company, Gorjana values motivated, adaptable individuals who are passionate about the brand and committed to delivering excellent service. They emphasize talent development, operational excellence, and maintaining visual standards across their stores. The company prides itself on fostering a collaborative and supportive work environment, encouraging innovation and personal growth for all employees.

The role of Store Manager at Gorjana offers a unique opportunity to lead a new store location set to open in early Summer 2026 at Ala Moana, a premier shopping destination. This leadership position requires a dynamic individual who can manage the overall performance of the store, including sales leadership, talent initiatives, operational execution, and customer experience. The Store Manager will be responsible for driving key performance indicators (KPIs), acting as a brand ambassador, and ensuring that the team is motivated and aligned with the brand’s core values. Candidates must demonstrate strong skills in recruiting, onboarding, and developing both internal and external talent. They should be effective communicators who can energize the team, foster collaboration, and lead by example.

In this role, the Store Manager will be expected to execute daily store operations efficiently, oversee inventory management with meticulous attention to detail, schedule team members according to business needs and budget constraints, and lead opening and closing duties. Delivering an excellent customer experience is paramount; the ideal candidate will be passionate about customer service, able to handle return policies gracefully, and quick to professionally resolve customer complaints and concerns. The Store Manager should also be capable of executing brand visual standards and updates to maintain the store’s aesthetics and appeal.

Gorjana is looking for candidates who are adaptable to change, organized, and possess excellent time management skills. Those who have an eye for spotting and recruiting talent, are motivated and results-driven, and receive feedback constructively will thrive in this role. The position requires full-time availability, including shifts during nights, weekends, and holidays. The salary range for this position is $75,000 to $85,000, depending on experience, with additional commission and bonus opportunities. Gorjana offers a comprehensive benefits package including employer-sponsored medical, vision, dental, and life insurance for employees and their families. Additional perks such as generous employee discounts, maternity and disability benefits, a 401K matching program, paid vacation and sick time, and opportunities for professional growth and skill development make this an attractive role for those eager to expand their career in retail management.

Overall, the Store Manager role at Gorjana is ideal for a motivated leader passionate about jewelry retail, customer engagement, and team development. This position provides the chance to contribute to a growing, respected brand while honing leadership skills in a vibrant retail environment. The opportunity to manage the launch of a new store at a high-traffic location adds an exciting dimension, making it a compelling career move for experienced retail professionals committed to excellence and brand loyalty.

Job Requirements

  • At least one year experience in a retail leadership position
  • Must be over the age of 18
  • Ability to lift or move at least 50 lbs
  • Ability to bend, squat, twist and reach
  • Ability to stand and/or walk for at least 6 hours per shift
  • Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts
  • Ability to work full time hours, with open availability

Job Qualifications

  • At least one year experience in a retail leadership position
  • Proven track record in talent recruiting and development
  • Strong communication and interpersonal skills
  • Ability to lead and motivate a team
  • Knowledge of retail operations and inventory management
  • Experience in customer clienteling and service
  • Familiarity with brand visual merchandising standards

Job Duties

  • Responsible for overall store performance and KPIs
  • Serve as brand ambassador by showing passion for the brand, educating customers on company history, and possessing product knowledge
  • Create effective action plans to maintain or improve performance
  • Build new and repeat business through customer clienteling
  • Recruit, onboard, and develop internal and external talent
  • Communicate effectively to energize and encourage team collaboration
  • Lead through fostering accountability and trust
  • Clearly communicate new initiatives and goals
  • Provide excellent customer service to all customers
  • Lead by example in store and personal presentation
  • Manage return policies with prioritization on customer experience
  • Respond to customer complaints professionally and resolution-oriented
  • Execute brand visual standards and updates
  • Perform daily store operations efficiently
  • Schedule team members based on business needs and budget
  • Manage store inventory with high detail and organization
  • Lead opening and closing duties

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef