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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
employee discount
Maternity Benefits
Disability Benefits
401K Matching
Paid vacation
Paid sick time
Job Description
Gorjana is a renowned lifestyle jewelry brand recognized for its high-quality, versatile pieces that blend contemporary design with timeless appeal. Known for crafting jewelry that complements everyday wear, Gorjana has created a strong presence in the retail industry with a focus on customer experience, brand loyalty, and community engagement. As a company, Gorjana values motivated, adaptable individuals who are passionate about the brand and committed to delivering excellent service. They emphasize talent development, operational excellence, and maintaining visual standards across their stores. The company prides itself on fostering a collaborative and supportive work environment, encouraging innovation and personal growth for... Show More
Job Requirements
- At least one year experience in a retail leadership position
- Must be over the age of 18
- Ability to lift or move at least 50 lbs
- Ability to bend, squat, twist and reach
- Ability to stand and/or walk for at least 6 hours per shift
- Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts
- Ability to work full time hours, with open availability
Job Qualifications
- At least one year experience in a retail leadership position
- Proven track record in talent recruiting and development
- Strong communication and interpersonal skills
- Ability to lead and motivate a team
- Knowledge of retail operations and inventory management
- Experience in customer clienteling and service
- Familiarity with brand visual merchandising standards
Job Duties
- Responsible for overall store performance and KPIs
- Serve as brand ambassador by showing passion for the brand, educating customers on company history, and possessing product knowledge
- Create effective action plans to maintain or improve performance
- Build new and repeat business through customer clienteling
- Recruit, onboard, and develop internal and external talent
- Communicate effectively to energize and encourage team collaboration
- Lead through fostering accountability and trust
- Clearly communicate new initiatives and goals
- Provide excellent customer service to all customers
- Lead by example in store and personal presentation
- Manage return policies with prioritization on customer experience
- Respond to customer complaints professionally and resolution-oriented
- Execute brand visual standards and updates
- Perform daily store operations efficiently
- Schedule team members based on business needs and budget
- Manage store inventory with high detail and organization
- Lead opening and closing duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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