Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $31,300.00 - $48,600.00
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Benefits

competitive salary plus tips
Quarterly bonus structure
Paid Time Off
fun and productive work environment
one free specialty drink on-shift
Paid leadership training
Full-time position

Job Description

Scooter's Coffee is a rapidly expanding coffeehouse chain with over 800 locations nationwide. Known for its emphasis on amazing people, amazing drinks, and incredibly fast service, Scooter's Coffee has established itself as a beloved brand in the coffee industry. The company places a high value on creating a positive and productive culture where team members are consistently developed and appreciated. This commitment to excellence and growth is what sets Scooter's Coffee apart in the competitive fast-casual coffee market.

As a fast-growing brand, Scooter's Coffee is dedicated to fostering an environment that supports employee growth and satisfaction. The company understands that exceptional service and product quality stem from motivated and well-trained team members. Therefore, they invest heavily in leadership training and career development opportunities for their staff, ensuring a strong foundation for both individual and company success.

The Store Manager position at Scooter's Coffee is a pivotal role, responsible for overseeing all operational aspects within the store. This includes hiring and scheduling staff, training baristas, managing managerial paperwork, and ensuring the store operates efficiently and maintains cleanliness. The Store Manager plays a crucial part in building and leading a friendly, service-oriented barista team that embodies Scooter's Coffee's core values. This role requires a hands-on approach and direct collaboration with the Director of Operations, offering comprehensive leadership training covering all facets of store management.

In this capacity, the Store Manager is tasked with opening and stabilizing the store to achieve annual net sales targets. They are also entrusted with managing the store-level prime costs to maximize profitability. Maintaining a high level of customer service is a priority, and the Store Manager is responsible for meeting speed of service goals, ensuring customers receive prompt and friendly service every visit. The position is full-time and comes with competitive compensation, including salary plus tips, and offers a quarterly bonus structure based on performance.

Apart from the financial benefits, Scooter's Coffee values work-life balance and employee well-being, reflected in their generous paid time off policy and a fun, productive work environment. Employees in this role also enjoy perks such as one free specialty drink per shift and paid leadership training sessions. This combination of benefits reflects Scooter's Coffee's commitment to rewarding their dedicated team members and supporting their ongoing professional growth.

In summary, the Store Manager role at Scooter's Coffee is an excellent opportunity for individuals passionate about leadership, customer service, and the coffee industry. It offers a dynamic work environment where managers can develop their skills, lead a motivated team, and contribute meaningfully to the company’s success. If you are an amazing individual who thrives in a fast-paced, customer-focused setting, Scooter's Coffee invites you to apply and join their growing family.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in management or supervisory role preferred
  • Ability to work full-time hours
  • Strong organizational skills
  • Effective communication abilities
  • Ability to train and develop team members
  • Willingness to adhere to company policies and procedures

Job Qualifications

  • Experience in retail or food service management preferred
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal skills
  • Ability to manage multiple tasks effectively
  • Understanding of customer service principles
  • Knowledge of inventory and cost management
  • High school diploma or equivalent

Job Duties

  • Successfully open and stabilize store to reach annual net sales goals
  • Manage store-level prime costs
  • Achieve store-level speed of service goals while maintaining high level of customer service
  • Handle all areas of hiring and scheduling
  • Train baristas to provide excellent customer experience
  • Complete managerial paperwork tasks
  • Maintain a clean and efficiently operating store

Job Criteria

Experience

Mid Level (3-7 years)


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