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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
competitive salary
401(k)
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
Employee assistance program
Paid Time Off
ongoing training
free game play
Employee Discounts
fun work environment
Casual dress code
on-site parking
Job Description
Activate is an innovative technology company that is redefining the entertainment landscape across Canada, the United States, and soon, the global marketplace. By blending game, workout, and party elements into one immersive and unforgettable experience, Activate invites people to engage physically and socially in a completely new way. The company is launching a new venue in Miami, Florida, specifically in the vibrant Kendall area at The Falls Mall. This location promises to be a flagship site offering a dynamic environment where guests can challenge their reflexes, intelligence, and teamwork skills while enjoying high-energy gameplay. Activate’s approach to entertainment is unique... Show More
Job Requirements
- Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks
- capability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store
- while performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time
- must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours
- regular use of maintenance equipment such as hand and power tools, with occasional use of ladder
- must be comfortable working in an environment with bright flashing lights, loud music, and fog
- wearing personal protective equipment (PPE), properly handling and storing cleaning chemicals, and following established safety protocols
- must be willing to work various shifts starting as early as 8 am and ending as late as 1 am
Job Qualifications
- Demonstrated leadership ability with 2 years of experience in a customer facing environment
- demonstrated strengths in collaborative team environments
- ability to foster strong relationships with customers and employees
- excellent communication skills, including listening, and oral
- proficient in the use of hand and power tools
- proficient in Microsoft Office and related software
- multitasking in both leading teams and operational performance
- highly organized in managing competing priorities
Job Duties
- Oversee day to day operations including interpreting and communicating company expectations
- create a lasting experience with customers and ensure their satisfaction is a top priority
- effective understanding of key performance indicators
- help maintain brand consistency through positive customer experiences and local event involvement
- perform regular general inspections of front desk and gaming areas
- perform daily cleaning and maintenance duties in compliance with company standards
- responsible for preventing security or safety concerns by adhering to outlined procedures, providing training to employees and identifying risks that may exist
- provide regular updates to Regional Leader on store operations, facility issues and suggest areas for improvement
- oversee the day-to-day maintenance process flow required for the facility
- audit and own the inventory process flow, managed by the Team Lead for maintenance, merchandise, and vending products
- scheduling duties, as required, to ensure peak periods are properly staffed
- leading in the hiring of new employees and creating a talent pipeline
- managing performance of employees, including accountability coaching and development
- participate in planning meetings to prepare and roll out various training and initiatives
- identify and implement improvements when necessary and provide updates to the team to enhance customer experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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