Store Events Team Member

Portland, OR, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Salary

Rate:

Range $32,124.70 - $39,027.79

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Flexible work schedules

Job Description

Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, alongside online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown into a premier retailer offering a broad selection of arts and crafts supplies, framing services, and handmade goods through its Artistree manufacturing unit and its MakerPlace marketplace dedicated to unique handmade products. Committed to fueling the joy of creativity, Michaels connects millions of customers with innovative and diverse crafting solutions while fostering an inclusive and supportive work environment for its teams.

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Job Requirements

High school diploma or equivalent
Previous experience in event coordination or working with children
Retail or customer service experience
Strong communication skills
Ability to manage multiple tasks simultaneously
Ability to work flexible hours including nights, weekends, and holidays
Ability to stand for long periods and perform physical tasks such as lifting and bending
Ability to interact effectively with diverse customers and team members
Commitment to company values and customer service standards

Job Qualifications

High school diploma or equivalent
Experience working with children and children’s events
Retail and customer service experience
Excellent communication skills including written, verbal, nonverbal, and listening
Organizational and interpersonal skills
Creative problem-solving abilities
Ability to remain positive and respectful in difficult situations
Energetic and enthusiastic personality

Job Duties

Plan and coordinate multiple events including children’s birthday parties and craft classes
Engage clients by creating a fun and creative environment
Demonstrate and instruct craft projects and activities
Facilitate party add-ons like goody bags and balloons
Communicate event details with clients and team members
Complete administrative tasks such as emails and phone calls
Adjust event plans based on client feedback
Create and implement backup plans for events
Ensure client satisfaction
Uphold cleanliness and safety standards
Help customers shop and locate products
Provide fast and friendly checkout experience
Promote Rewards program and credit card enrollments
Educate customers on Voice of Customer surveys
Assist with BOPIS and Ship From Store processes
Participate in truck unload and stocking
Complete merchandise recovery and store maintenance
Perform Store in Stock Optimization and AD set duties
Support shrink and safety programs
Adhere to SOPs and company policies
Interact with others positively and respectfully
Cross train in Custom Framing selling and production
Participate in store cleanliness activities

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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