In-N-Out logo

Store Associate - Redlands (00405)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $22.00
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Work Schedule

Flexible
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Benefits

Health Insurance
401(k)
Tuition Reimbursement
Opportunities for advancement
Profit sharing

Job Description

In-N-Out Burger is a beloved fast-food chain that was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California. Since its inception, the company has remained privately owned and operated by the Snyder family, ensuring that their original vision and commitment to quality have been preserved through the decades. Today, In-N-Out Burger has expanded to numerous locations across California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Idaho, and Washington, making it a prominent player in the fast-food industry in the western United States. The company has built a reputation for serving fresh, made-to-order food, maintaining a simple and consistent menu that has remained unchanged since 1948. This consistency underscores In-N-Out’s philosophy of serving only the highest quality products prepared in a clean, sparkling environment, all delivered with warm and friendly service.

Working at In-N-Out Burger means being part of a fast-paced, fun, and team-oriented environment where employees, known as Associates, take pride in their work and the quality of service they provide. With thousands of Associates across multiple states, In-N-Out Burger values the experience of every team member and encourages growth from within, offering regular opportunities for advancement and raises. The company is dedicated to creating a supportive and enjoyable workplace that values hard work, strong ethics, and collaboration among team members.

The role of a Level 1 Store Associate at In-N-Out Burger is an excellent opportunity for individuals seeking to enter the workforce or grow their career in the hospitality or customer service sectors. This entry-level position requires no prior experience, as comprehensive training is provided to set new Associates up for success. Store Associates are the front line of the business, responsible for delivering exceptional customer service by greeting guests with a genuine smile, handling customer orders efficiently, and ensuring that every order meets the company’s high standards before it reaches the customer.

Associates are also involved in preparing fresh produce, maintaining cleanliness of their workstations and the entire store, and working collaboratively with their colleagues to create an enjoyable experience for both customers and staff. The company takes great pride in the quality of its food, including its famous burgers, fries, and drinks, which creates a unique and special working atmosphere where employees get to learn and develop various skills ranging from food preparation to customer interaction.

In-N-Out Burger offers a competitive hourly wage and comprehensive benefits, including paid vacation time, flexible scheduling, free meals during shifts, educational assistance, profit sharing, a 401(k) plan, and medical benefits for full-time Associates. The company also organizes fun events to foster camaraderie among team members, and the friendships built at In-N-Out are often cited as a highlight of working there. Beyond just a job, the company sees each Associate as an essential part of the In-N-Out Family and is committed to valuing and supporting their career growth and personal development.

This Store Associate position provides a pathway for career advancement, with many managerial staff having started their careers in this very role. Whether you are looking for your first job or a supportive environment to build new skills and move forward in a fast-growing company, In-N-Out Burger offers an unmatched experience that emphasizes quality, service, and a positive workplace culture.

Job Requirements

  • High school diploma or equivalent preferred
  • No prior work experience required
  • Must be able to work flexible hours including weekends and holidays
  • Ability to stand for long periods and perform physical tasks as needed
  • Excellent interpersonal and communication skills
  • Must be friendly, reliable, and willing to learn
  • Must pass background check if required

Job Qualifications

  • Prior work experience in customer service or hospitality is a plus but not required
  • Genuinely friendly and positive attitude with a willingness to work as a team
  • Strong work ethic
  • Strong problem solving skills
  • Strong communication skills

Job Duties

  • Taking great care of our customers by providing friendly, passionate service
  • Receiving and entering customer orders with a smile and processing payments at the counter or drive-through
  • Organizing and handing out all food and drink orders to ensure quality control
  • Preparing fresh produce such as peeling and dicing potatoes, slicing tomatoes, and leafing lettuce
  • Working collaboratively in a team-oriented environment by anticipating when others need help and asking for assistance when necessary
  • Maintaining a spotless and sparkling environment by cleaning individual workstations, the store, and surrounding areas before, during, and after shifts
  • Preparing and cooking food while learning more skills and adhering to In-N-Out standards as you grow within the company

Job Criteria

Experience

No experience required


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