In-N-Out logo

Store Associate - Pleasanton (00124)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $23.00
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Work Schedule

Flexible
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Benefits

Health Insurance
401(k)
Tuition Reimbursement
Opportunities for advancement
Profit sharing

Job Description

In-N-Out Burger is a well-established and privately owned fast food restaurant chain that was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California. The company has grown steadily over the years and now operates numerous locations across several states including California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Idaho, and Washington. Despite its extensive expansion, In-N-Out Burger has remained true to its founding philosophy of serving only the freshest and highest quality food in a clean, welcoming environment. The company has earned a strong reputation for its commitment to quality, simplicity, and excellent customer service, which continues to be the cornerstone of its brand identity.

The culture at In-N-Out Burger is focused on maintaining a fast-paced, fun, and team-oriented work environment. Every Associate plays a vital role in ensuring customer satisfaction by providing friendly and efficient service. In-N-Out Burger encourages a strong sense of community and growth within its workplace, emphasizing opportunities for advancement through ongoing training programs. This supportive approach has resulted in many hourly Associates advancing to managerial roles such as Store Managers and Divisional Managers, highlighting the company’s dedication to employee development.

As a Level 1 Store Associate at In-N-Out Burger, you will be the face of the company, responsible for delivering an exceptional customer experience. Your role will involve interacting warmly with customers, accurately processing orders, preparing fresh ingredients, maintaining cleanliness, and working collaboratively with your team. The company provides all necessary training to succeed in the role, so prior experience is not required, making it an excellent entry-level opportunity.

In-N-Out Burger offers a competitive hourly wage and benefits package, including paid vacation time, flexible scheduling, free meals during every shift, and various educational assistance programs. Full-time Associates also have access to medical benefits and participate in profit-sharing and a 401(k) plan after meeting eligibility requirements. The company also hosts fun events and fosters lifelong friendships among team members, contributing to a positive and enjoyable work atmosphere.

This position offers not only a job but also a career path with real opportunities for personal and professional growth. If you are motivated by quality service, teamwork, and a dynamic environment, In-N-Out Burger offers a rewarding place to build your future.

Job Requirements

  • No prior work experience required but a willingness to learn is essential
  • Ability to provide exceptional customer service with a friendly demeanor
  • Willingness to work in a fast-paced and team-oriented environment
  • Availability to work flexible schedules including weekends and holidays if needed
  • Ability to perform basic food preparation and cleaning duties
  • Must be at least 16 years old or meet minimum age requirements
  • Strong interpersonal skills and ability to communicate effectively

Job Qualifications

  • Prior work experience in customer service or hospitality is a plus but not required
  • Genuinely friendly and positive attitude with willingness to work as a team
  • Strong work ethic
  • Strong problem solving skills
  • Strong communication skills

Job Duties

  • Taking great care of customers by providing friendly and passionate service
  • Receiving and entering customer orders with a smile and processing payments at the counter or drive-through
  • Organizing and handing out food and drink orders while ensuring product quality
  • Preparing fresh produce such as peeling and dicing potatoes, slicing onions and tomatoes, and leafing lettuce
  • Working collaboratively in a team-oriented environment and assisting others when needed
  • Maintaining a clean and sparkling workstation and store area through daily and ongoing cleaning duties
  • Learning additional skills such as food preparation and cooking as you grow with the company

Job Criteria

Experience

No experience required


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