Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
Paid Time Off
Flexible work schedules
Tuition Assistance

Job Description

CVS Health is a leading health solutions company committed to building a world of health around every individual. With its expansive network of retail pharmacies, health services, and innovative digital solutions, CVS Health aims to simplify healthcare and improve health outcomes for individuals, families, and communities across the United States. As one of the most recognized and trusted brands in healthcare, CVS Health fosters a culture of care, innovation, accountability, and safety. The company’s mission is to ensure convenient, compassionate, and connected healthcare experiences for all its customers, supported by passionate colleagues who are dedicated to making health better every day.

The Retail Store Associate position is a vital role within the CVS Health family, offering opportunities to engage directly with customers and play an active role in shaping the future of healthcare in a retail setting. This part-time role, offering a pay range of $15.00 to $18.00 per hour, is designed for individuals eager to contribute to a meaningful mission while developing their skills in a fast-paced environment. Retail Store Associates act as the frontline ambassadors of CVS Health, delivering exceptional customer service, managing sales floor operations, and supporting various departments including pharmacy, photo, and beauty.

Working as a Retail Store Associate at CVS Health means becoming part of a team focused on compassionate service and customer satisfaction. Associates greet customers warmly, anticipate their needs, and ensure that the store environment is welcoming and well stocked. This role requires handling cash and electronic transactions with precision, assisting with inventory management, and supporting store operations such as opening and closing activities. Beyond transactional duties, Retail Store Associates embrace and promote new CVS services and loyalty programs that enhance customer experiences and support the company’s health-centered purpose.

Moreover, this role offers career advancement opportunities through exposure to various store departments and collaboration with pharmacy personnel. CVS Health provides training and support that help associates build retail and healthcare-related skills, enabling professional growth within the company. The company values diversity and inclusion, ensuring every team member feels valued and has a sense of belonging within the workplace. CVS Health also supports its employees’ overall well-being through comprehensive benefits and wellness programs.

Overall, being a Retail Store Associate at CVS Health is not just about working in a retail environment - it is about becoming an integral part of a health-focused organization that makes a difference in people's lives every day, one customer at a time. This role is perfect for individuals who are passionate about service, eager to learn, and ready to contribute to a larger mission of improving health for millions across the country.

Job Requirements

  • At least 18 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual acuity - having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details

Job Qualifications

  • Previous experience in a retail or customer service setting
  • High school diploma or equivalent preferred but not required

Job Duties

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Job Criteria

Experience

Entry Level (1-2 years)


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