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Store Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
no-cost wellness programs
Paid Time Off
Flexible work schedules
Tuition Assistance

Job Description

CVS Health is a leading health innovation company dedicated to improving the health of individuals, families, and communities across the nation. Committed to creating a more connected, convenient, and compassionate healthcare experience, CVS Health provides a broad network of pharmacies and retail locations that serve millions of customers every day. The company prides itself on its passionate workforce, who are deeply committed to innovation, accountability, safety, and quality in every aspect of their work. CVS Health strives to simplify healthcare delivery by combining trusted retail services with advances in technology and personalized care to support customers on their health journey.

The Retail Store Associate role at CVS Health offers a unique opportunity to be part of a dynamic team in a high-impact, customer-focused retail environment. This position is essential in delivering exceptional service that anticipates customer needs, demonstrates compassion, and resolves service issues effectively. Working independently and collaboratively, Retail Store Associates contribute significantly to the store's success by maintaining an inviting sales floor, managing inventory, and ensuring smooth cashier operations. They help customers locate merchandise, support various departments including photo and beauty, and assist pharmacy personnel, expanding their skills and career opportunities within CVS Health. This part-time position demands energy, attention to detail, and a genuine desire to improve customer experiences, with competitive pay ranging from $15.00 to $18.00 per hour. The role also comes with comprehensive benefits designed to support the physical, emotional, and financial wellness of employees and their families. This position will appeal to those eager to grow their retail and customer service experience within a company dedicated to making healthcare accessible and convenient for all.

Job Requirements

  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual acuity - having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details

Job Qualifications

  • Previous experience in a retail or customer service setting
  • High school diploma or equivalent preferred but not required

Job Duties

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Job Criteria

Experience

Entry Level (1-2 years)


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