Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.00 - $23.00
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Work Schedule

Flexible
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Benefits

Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
Paid Time Off
Flexible work schedules
Tuition Assistance

Job Description

CVS Health is a leading healthcare company dedicated to creating a world of health around every individual by shaping a more connected, convenient, and compassionate health experience. As a comprehensive healthcare provider, CVS Health serves millions of people through its retail pharmacy stores, pharmacy benefit management services, and health insurance plans. The company is known for its commitment to improving access to quality healthcare, supporting patients on their health journeys, and innovating with purpose to enhance the overall healthcare experience. CVS Health fosters a workplace culture where employees feel valued, are encouraged to grow, and are motivated by the opportunity to make a positive impact on individuals, families, and communities across the nation. The team at CVS Health is passionate about accountability, safety, and quality in all aspects of work, striving to simplify healthcare and help customers manage their health everyday.

The Retail Store Associate position at CVS Health plays a critical role in the company’s mission by providing exceptional customer service in a fast-paced retail environment. This part-time role, offering 20 hours per week with a pay range of $16.00 to $23.00 per hour, offers associates the chance to be an essential part of a growing team that supports customers’ unique healthcare needs. Retail Store Associates work collaboratively with colleagues and independently, contributing to a positive store atmosphere focused on care and compassion. The position requires attention to detail and exceptional interpersonal skills, as associates handle cashier duties, assist customers across departments, and maintain store operations including stocking inventory and supporting store opening and closing activities. There are significant opportunities for career development, including the chance to assist pharmacy personnel and grow within the CVS Health family.

In this role, Retail Store Associates are expected to provide differentiated customer service by anticipating customer needs, demonstrating empathy and care, and resolving service issues promptly. Associates greet customers warmly, offer assistance in locating products, and ensure all transactions are conducted accurately and efficiently following company policies. Maintaining the sales floor with tasks such as restocking shelves, updating pricing, and checking inventory also forms a key part of daily duties. Additionally, associates support various departments including photo and beauty, ensuring these are well stocked and operational. Career progression opportunities include working regular shifts in the pharmacy, expanding the scope of experience and expertise within CVS Health’s diverse healthcare environment. By embracing and advocating for new CVS services and loyalty programs, associates contribute to advancing the company’s goal of helping people on their path to better health. Overall, this role offers meaningful work in a supportive, inclusive, and mission-driven setting where every team member’s contributions enhance the health and well-being of customers and communities alike.

Job Requirements

  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual acuity - having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details

Job Qualifications

  • Previous experience in a retail or customer service setting
  • High school diploma or equivalent preferred but not required

Job Duties

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Job Criteria

Experience

Entry Level (1-2 years)


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