Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $19.00
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Work Schedule

Flexible
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Benefits

Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
Wellness programs including screenings and tobacco cessation
Paid Time Off
Flexible work schedules
Tuition Assistance

Job Description

CVS Health is a leading health solutions company dedicated to improving the health and well-being of individuals and communities. With a mission to build a world of health around every individual, CVS Health focuses on creating a more connected, convenient, and compassionate healthcare experience. The company operates thousands of retail locations and pharmacies across the United States. Employees at CVS Health are supported by a culture that values passion, innovation, accountability, safety, and quality, fostering an environment where colleagues work together toward simplifying healthcare for people, families, and communities alike.

The Retail Store Associate role at CVS Health plays a vital role in enhancing the customer experience within CVS retail locations. This position is designed for individuals who are passionate about customer service and interested in contributing meaningfully to the healthcare experience for millions of customers every day. Retail Store Associates work in a dynamic, fast-paced retail environment where they are responsible for supporting various departments by providing exceptional service, assisting with store operations, and driving sales goals. In addition to frontline customer interaction, this role offers opportunities for growth including working in the pharmacy sector as part of career development pathways.

As a Retail Store Associate, your primary responsibilities will include delivering differentiated and compassionate customer service by anticipating customer needs. This includes greeting customers warmly, maintaining friendly eye contact, and actively identifying and resolving customer service issues. You will also manage cashier duties with precision, handle transactions involving cash, checks, and credit cards, and follow company policies to ensure accurate sales processing.

Maintaining the sales floor is another important part of this role, where you will be tasked with restocking shelves, verifying inventory and pricing accuracy, and supporting vendor check-ins. You will also assist in opening and closing activities when needed and provide comprehensive support to various departments including photo and beauty. This ensures that all departments are fully operational, well-stocked, and equipped with the latest service updates and tools.

CVS Health encourages its associates to embrace new services and loyalty programs that support the company’s purpose of improving health outcomes. Working at CVS Health not only allows you to be part of a renowned healthcare retailer but also enables you to be involved in community health initiatives through your daily interactions with customers. The anticipated weekly hours for this position are 20, making it an ideal part-time opportunity. The pay range for this role typically falls between $15.00 and $19.00 per hour, with the final base salary dependent on factors such as experience, education, and geography.

Being part of the CVS Health family means more than just a job. It means contributing to a larger mission that impacts millions. You will join a diverse team that mirrors the customers and communities CVS serves. This commitment to diversity and inclusion fosters a workplace where every colleague feels valued and a strong sense of belonging. If you are motivated to help shape the future of healthcare and make a direct impact on individuals' lives, the Retail Store Associate position at CVS Health offers a meaningful and rewarding career path.

Job Requirements

  • At least 16 years of age
  • Remaining upright on the feet for sustained periods
  • Ability to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and negligible force regularly to move objects including overhead lifting
  • Visual acuity to perform close inspection tasks such as reading and computer terminal use

Job Qualifications

  • Previous experience in a retail or customer service setting
  • High school diploma or equivalent preferred but not required
  • Ability to work cooperatively with team members
  • Strong communication and interpersonal skills
  • Basic math skills for handling transactions
  • Customer-focused attitude with a compassionate approach
  • Willingness to learn and embrace new company services and programs

Job Duties

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items when needed
  • Accurately perform cashier duties including handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities when needed
  • Providing customer support to all departments including photo and beauty, ensuring departments are fully stocked and operational while staying current with updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of career development opportunities

Job Criteria

Experience

Entry Level (1-2 years)


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