Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $19.00
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Work Schedule

Flexible
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Benefits

Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
no-cost wellness programs
Paid Time Off
Flexible work schedules
Tuition Assistance

Job Description

CVS Health is a leading healthcare innovation company committed to helping people on their path to better health. As one of the largest retailers in the United States, CVS Health provides a broad range of services and products designed to help improve the health and well-being of customers and communities across the nation. The company strives to create a more connected, convenient, and compassionate health experience for its customers, all while fostering a workplace environment where employees feel valued and supported. CVS Health places a strong emphasis on safety, quality, accountability, and innovation, aiming to simplify healthcare one person, one family, and one community at a time. With a workforce dedicated to caring deeply and innovating with purpose, CVS Health is a place where employees can grow their careers and make a positive impact in the healthcare industry.

Joining CVS Health as a Retail Store Associate means becoming part of a passionate team that influences the future of healthcare through customer service and operational excellence. This role is essential in delivering the company's mission by providing exceptional service and support within a retail environment. Retail Store Associates at CVS Health play a critical role by engaging with customers to understand and meet their needs while participating in various store operations such as cashier duties, inventory management, and assisting pharmacy personnel. This is a dynamic, customer-focused position suited for individuals who enjoy interacting with people, working independently or as part of a team, and contributing to a positive shopping experience. The position is part-time with an anticipated 29 weekly hours and offers a competitive pay range of $15.00 to $19.00 per hour, adjusted according to factors like experience, education, and location.

In this role, Retail Store Associates are expected to provide compassionate, attentive, and personalized service. They greet customers warmly, help them locate products, and identify potential service issues swiftly to resolve them. The role also includes handling transactions with precision, restocking inventory, assisting with store opening and closing tasks, and supporting multiple departments, including photo and beauty. The opportunity to occasionally work shifts in the pharmacy further adds to the role's variety and growth potential, opening pathways for career development within CVS Health. Embracing and promoting new services and loyalty programs is also a key part of the job, showcasing the associate's role in driving customer engagement and supporting better health outcomes. Overall, Retail Store Associates at CVS Health are instrumental in creating a seamless and caring experience that aligns with the company’s commitment to community health and customer satisfaction.

Job Requirements

  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual acuity - having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Job Qualifications

  • Previous experience in a retail or customer service setting
  • High school diploma or equivalent preferred but not required

Job Duties

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Job Criteria

Experience

Entry Level (1-2 years)


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