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Store Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.40
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Work Schedule

Flexible
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Benefits

Affordable medical plan options
401(k) Plan
Employee stock purchase plan
no-cost wellness programs
Paid Time Off
Flexible work schedules
Family leave

Job Description

CVS Health is a leading health solutions company dedicated to creating a more connected, convenient, and compassionate health care experience for individuals, families, and communities across the United States. With a legacy spanning decades, CVS is at the forefront of transforming the health care landscape by integrating retail with pharmacy services, health care, and innovation. The company prides itself on fostering a culture of care, accountability, and continuous improvement, where every employee's contributions help shape a better future for health care nationwide. CVS Health's employees are passionate about helping customers navigate their health journeys, offering personalized support and accessible health solutions that improve lives.

The Retail Store Associate position at CVS Health represents a vital role within this dynamic organization. This part-time role, typically requiring around 24 hours per week, offers an entry point into a career in retail health care. Retail Store Associates serve as the face of CVS Health to customers, providing exceptional service while managing key retail functions that contribute to smooth store operations. The typical pay for this position is $17.40 per hour, reflecting the company's commitment to competitive compensation within the industry.

As a Retail Store Associate, individuals will engage in a variety of duties that blend customer interaction, sales support, and operational responsibilities. Associates will be expected to deliver differentiated customer service by anticipating needs, demonstrating compassion, and resolving potential issues proactively. The role requires excellent communication skills—offering warm greetings and assistance, maintaining eye contact, and ensuring customers have positive experiences during every visit.

Beyond customer service, Retail Store Associates handle essential transactional duties, including the accurate processing of cash, credit card, and check payments in adherence to company policies. They will also maintain the sales floor by restocking merchandise, checking vendors, managing pricing, and conducting inventory tasks under the guidance of store management. The role is flexible and may support store opening and closing duties and includes assisting diverse departments such as photo, beauty, and pharmacy.

The role offers opportunities for growth, including cross-training in pharmacy operations, which can lead to expanded career paths within CVS Health. Retail Store Associates are encouraged to embrace new CVS services and loyalty programs, helping customers enjoy a seamless and rewarding health care experience.

This position demands physical stamina, including the ability to remain on feet for extended periods and to lift objects weighing up to 35 pounds. Close visual acuity is necessary to perform detailed tasks such as computer use and inventory management.

CVS Health values inclusivity and diversity, creating a workplace where every colleague feels valued and empowered. The company also provides a comprehensive benefits package designed to support the health and well-being of its employees and their families. Benefits include affordable medical plans, a 401(k) plan with matching contributions, employee stock purchase options, as well as wellness programs, paid time off, flexible schedules, family leave, and more.

This part-time Retail Store Associate role is ideal for individuals seeking a rewarding job that blends customer service with meaningful impact in health care retail. It is an excellent opportunity to join a forward-thinking company committed to improving lives "one customer at a time." Individuals passionate about service, with basic retail experience and a desire to grow, will find this role fulfilling and motivating.

Job Requirements

  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual acuity - having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details

Job Qualifications

  • Previous experience in a retail or customer service setting
  • High school diploma or equivalent preferred but not required
  • Clear communication skills
  • Ability to work independently and as part of a team
  • Basic math and cash handling skills
  • Customer-focused mindset

Job Duties

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Job Criteria

Experience

Entry Level (1-2 years)


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