Store Associate

Lubbock, TX, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $15.00 - $18.00

Work Schedule

Flexible

Benefits

Affordable medical plan options

401(k) plan including matching company contributions

Employee stock purchase plan

no-cost wellness programs

Paid Time Off

Flexible work schedules

Tuition Assistance

Job Description

CVS Health is a leading healthcare company dedicated to providing a world of health that connects each individual with the care they need. At CVS Health, the focus is on shaping a more connected, convenient, and compassionate health experience by integrating innovative solutions with trusted care services. The company employs passionate and dedicated colleagues who prioritize safety and quality, consistently innovating with purpose to improve the health journey of millions of customers across communities nationally. With a well-established footprint in the retail pharmacy sector, CVS Health serves as a pivotal resource for accessible healthcare, preventative services, wellness support, and consumer convenience. The company values accountability, inclusivity, and diverse perspectives, emphasizing a workplace culture where every employee feels valued and integral to the mission of simplifying healthcare for individuals, families, and communities.

The Retail Store Associate is a vital role within CVS Health’s retail operations, offering an opportunity to work in a dynamic, high-impact environment that centers on exceptional customer service and healthcare support. This part-time position, typically averaging 25 hours per week, comes with a competitive pay range of $15.00 to $18.00 per hour, reflecting the company’s commitment to rewarding its employees fairly based on experience, education, and other relevant factors. Retail Store Associates engage directly with customers and play a meaningful role in delivering a personalized healthcare experience. Responsibilities span assisting customers by anticipating their needs with compassion, delivering a warm and friendly service presence, and handling retail operations such as cashier duties and inventory management.

Employees in this role support multiple departments, including photo and beauty, ensuring all areas are well-stocked and operational. Retail Store Associates are also expected to assist pharmacy personnel, including working regular shifts in the pharmacy, offering great career growth and development opportunities. Members of the CVS Health team advocate for new services and loyalty programs designed to help customers on their path to better health. The retailer offers comprehensive training, a collaborative team environment, and a workplace culture that embraces innovation and compassion. This job is ideal for individuals committed to making a positive impact in their communities through healthcare retail service, who enjoy working independently and as part of a team, and who value a supportive and inclusive workplace.

Job Requirements

At least 16 years of age
Remaining upright on the feet, particularly for sustained periods of time
Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts or details
Ability to work part-time hours averaging 25 hours per week

Job Qualifications

Previous experience in a retail or customer service setting
High School diploma or equivalent preferred
Ability to provide compassionate customer service
Strong communication skills
Ability to operate a cash register accurately
Basic inventory management skills
Flexibility to support various departments and shifts

Job Duties

Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health