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Store Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $22.00
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Work Schedule

Flexible
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Benefits

Affordable medical plan options
401(k) Plan
Employee stock purchase plan
no-cost wellness programs
Paid Time Off
Flexible work schedules
Tuition Assistance

Job Description

CVS Health is a leading healthcare company dedicated to shaping a more connected, convenient, and compassionate health experience for individuals, families, and communities. As a pioneer in the healthcare retail industry, CVS Health combines innovation with a deep commitment to customer care and safety, serving millions of people every day. With a team of passionate colleagues who hold themselves accountable and prioritize quality, CVS Health strives to simplify healthcare and foster better health outcomes for the communities it serves. The company operates retail stores offering a wide range of products and services, including pharmacy support, health and wellness products, and various customer care initiatives. CVS Health continually invests in the physical, emotional, and financial wellness of its employees, providing competitive pay, comprehensive benefits, and opportunities for growth within a supportive and inclusive work environment.

The Retail Store Associate role at CVS Health is a critical customer-focused position based within a retail setting that offers the chance to positively impact lives through compassionate service and dedicated teamwork. This part-time role, with an anticipated weekly commitment of 29 hours, offers a pay range between $15.00 and $22.00 per hour. Retail Store Associates at CVS Health play an essential role in delivering outstanding customer experiences by anticipating needs, solving issues, and creating a welcoming atmosphere. Associates are responsible for regular cashier duties, maintaining sales floor presentation, supporting various departments including photo and beauty, and assisting pharmacy personnel to foster career development opportunities. The role also requires active participation in opening and closing store activities and promoting CVS Health’s innovative loyalty programs and services. Embracing the mission of helping customers on their path to better health, this position is ideal for individuals who enjoy a dynamic environment where they work both independently and collaboratively. CVS Health values diversity and inclusion, ensuring every colleague feels valued and has a sense of belonging. The Retail Store Associate role offers opportunities to grow within a company committed to making a tangible difference in individual and community health outcomes.

Job Requirements

  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual acuity - having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details

Job Qualifications

  • Previous experience in a retail or customer service setting
  • High school diploma or equivalent preferred but not required

Job Duties

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Job Criteria

Experience

Entry Level (1-2 years)


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