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Store Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.90 - $23.90
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Work Schedule

Flexible
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Benefits

Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
No-cost wellness programs including screenings and counseling
Paid Time Off
Flexible work schedules
Tuition Assistance

Job Description

CVS Health is a leading American healthcare company that is dedicated to helping people on their path to better health. Established with a vision to simplify health care for individuals, families, and communities, CVS Health operates thousands of retail locations across the United States, providing convenient access to pharmacy services, health products, and wellness resources. The company has built a reputation for prioritizing safety, quality, and compassionate customer interaction, aiming to create a connected and convenient health experience for all. With a focus on innovation and purpose-driven service, CVS Health fosters an inclusive workplace where employees feel valued and empowered to make a positive impact on the customers and communities they serve.

The role of Retail Store Associate at CVS Health is an essential position that plays a critical part in shaping the customer experience within a fast-paced retail setting. As a member of the CVS Health family, Retail Store Associates have the opportunity to engage with customers directly, providing compassionate care and personalized support that meet unique healthcare needs. This position involves working both independently and collaboratively within a team to maintain store operations, support various departments, and ensure a welcoming environment for every visitor.

Retail Store Associates are expected to deliver exceptional customer service by anticipating customer needs, offering warm and friendly greetings, and actively resolving service challenges. They are responsible for cashier duties, including handling cash, credit card, and check transactions accurately and in accordance with company policies. Additionally, these associates help maintain the sales floor by restocking shelves, updating pricing information, completing inventory tasks, and supporting store opening and closing activities. An important aspect of the role includes cross-departmental support, spanning areas such as photo services, beauty products, and even assisting pharmacy personnel when needed. This offers exciting opportunities for growth and career development within the company.

The position is part-time, with a typical workweek of 20 hours, and offers a competitive pay range between $16.90 and $23.90 per hour, depending on experience, education, and geographic location. CVS Health’s inclusive work culture values diversity and fosters a sense of belonging among colleagues, creating a supportive environment where employees can thrive. Comprehensive benefits enhance this role by addressing physical, emotional, and financial wellness, showcasing CVS Health’s commitment to investing in its people.

In summary, the Retail Store Associate role at CVS Health is an impactful position that combines excellent customer service with operational responsibilities within a leading healthcare retailer. This opportunity is ideal for individuals who are passionate about making a difference, enjoy dynamic retail environments, and are eager to contribute to the evolving landscape of healthcare services. Joining CVS Health means being part of a larger mission to positively influence the lives of millions, one customer at a time.

Job Requirements

  • At least 16 years of age
  • Ability to remain upright on the feet for sustained periods
  • Ability to lift and exert up to 35 lbs occasionally and up to 10 lbs frequently
  • Close visual acuity to perform tasks involving computer terminals and small details
  • Availability to work part-time hours
  • Ability to follow company policies and procedures
  • Strong attention to detail in transaction handling

Job Qualifications

  • High school diploma or equivalent preferred but not required
  • Previous experience in a retail or customer service setting helpful
  • Effective communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Basic math skills for cashier duties
  • Customer service orientation
  • Willingness to embrace new services and learn continuously

Job Duties

  • Providing differentiated customer service by anticipating customer needs and demonstrating compassion and care
  • Focusing on the customer with a warm greeting, maintaining eye contact and offering assistance
  • Accurately performing cashier duties including handling cash, checks and credit card transactions
  • Maintaining the sales floor through restocking shelves, checking in vendors, updating pricing and completing inventory tasks
  • Supporting opening and closing store activities as needed
  • Providing customer support to all departments including photo and beauty
  • Assisting pharmacy personnel and working regular shifts in the pharmacy for career development
  • Embracing and advocating new CVS services and loyalty programs

Job Criteria

Experience

Entry Level (1-2 years)


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