Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.00 - $19.00
Work Schedule
Flexible
Benefits
Employee stock purchase plan
Health Insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
flexible schedule
Flexible spending account
Family leave
Job Description
CVS Health is a leading healthcare company dedicated to improving the health and well-being of individuals, families, and communities across the United States. As a comprehensive health services provider, CVS Health operates a vast network of retail pharmacies, clinics, and health services designed to make healthcare more accessible, convenient, and connected. The company is widely recognized for its commitment to innovation, customer care, and community support, striving to simplify health care for millions through personalized services and compassionate care. Joining CVS Health means becoming part of a passionate team that values accountability, safety, quality, and the pursuit of health equity for all its customers and employees.
The Retail Store Associate role at CVS Health offers a unique opportunity to be part of this mission within a fast-paced retail environment. Retail Store Associates are integral members of the CVS family, tasked with providing exceptional customer service that anticipates and meets the diverse health-related needs of every customer. This part-time position typically offers 29 hours per week with a competitive pay range between $15.00 and $19.00 per hour. Associates work both independently and collaboratively to maintain store operations, engage compassionately with customers, and support various store departments including pharmacy, photo, and beauty.
In this role, associates are trained to deliver differentiated customer experiences by demonstrating empathy, attentiveness, and proactive problem-solving in all interactions. They are responsible for handling cash and credit transactions precisely, maintaining inventory and merchandising standards, and ensuring that the store environment is safe, welcoming, and well-stocked. Additionally, associates may assist pharmacy personnel, expanding their skills and supporting the seamless delivery of pharmacy services, which is central to CVS Health’s mission of helping people on their path to better health.
The position involves physical activity such as standing for extended periods, lifting objects up to 35 pounds, and requires good visual acuity for detailed tasks. CVS Health values diversity and inclusion, fostering a workplace where every colleague feels valued and has the opportunity to grow. With a comprehensive benefits package and various support programs, CVS Health invests in the whole well-being of its team members, providing pathways for career advancement and personal development within the healthcare retail sector.
The Retail Store Associate role at CVS Health offers a unique opportunity to be part of this mission within a fast-paced retail environment. Retail Store Associates are integral members of the CVS family, tasked with providing exceptional customer service that anticipates and meets the diverse health-related needs of every customer. This part-time position typically offers 29 hours per week with a competitive pay range between $15.00 and $19.00 per hour. Associates work both independently and collaboratively to maintain store operations, engage compassionately with customers, and support various store departments including pharmacy, photo, and beauty.
In this role, associates are trained to deliver differentiated customer experiences by demonstrating empathy, attentiveness, and proactive problem-solving in all interactions. They are responsible for handling cash and credit transactions precisely, maintaining inventory and merchandising standards, and ensuring that the store environment is safe, welcoming, and well-stocked. Additionally, associates may assist pharmacy personnel, expanding their skills and supporting the seamless delivery of pharmacy services, which is central to CVS Health’s mission of helping people on their path to better health.
The position involves physical activity such as standing for extended periods, lifting objects up to 35 pounds, and requires good visual acuity for detailed tasks. CVS Health values diversity and inclusion, fostering a workplace where every colleague feels valued and has the opportunity to grow. With a comprehensive benefits package and various support programs, CVS Health invests in the whole well-being of its team members, providing pathways for career advancement and personal development within the healthcare retail sector.
Job Requirements
- At least 16 years of age
- Remaining upright on the feet, particularly for sustained periods of time
- Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
- Visual acuity - having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details
Job Qualifications
- High school diploma or equivalent preferred but not required
- Previous experience in a retail or customer service setting preferred
- Strong communication and interpersonal skills
- Ability to work effectively both independently and as part of a team
- Basic math skills for handling transactions
- Demonstrated ability to provide compassionate and attentive customer service
Job Duties
- Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
- Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
- Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
- Supporting opening and closing store activities, when needed
- Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
- Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
- Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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