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Store Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $19.00
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Work Schedule

Flexible
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Benefits

Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
Paid Time Off
Flexible work schedules
Family leave

Job Description

CVS Health is a leading health innovation company dedicated to shaping a more connected, convenient, and compassionate health experience for individuals across the United States. With a comprehensive network spanning retail pharmacies, health clinics, and prescription services, CVS Health aims to simplify healthcare for millions of people, families, and communities. The company is known for its commitment to improving health outcomes, enhancing accessibility, and providing personalized health support. Surrounded by passionate colleagues who prioritize safety, quality, and accountability, CVS Health fosters a workplace that encourages growth, innovation, and a sense of purpose in transforming the future of health care.

The Retail Store Associate role at CVS Health is an integral position within the company’s retail environment, ideal for individuals who are motivated to contribute positively to the lives of others through exceptional customer service. This part-time position typically involves working approximately 25 hours per week and is an excellent opportunity for those looking to gain experience in retail and healthcare-related customer service roles. The pay range for this role is between $15.00 and $19.00 per hour, varying based on experience, education, and location.

Retail Store Associates provide a vital link between CVS Health and its customers by delivering compassionate, responsive, and knowledgeable service. Associates are expected to greet customers warmly, assist them in finding products, handle transactions accurately, and maintain the sales floor's appearance and inventory levels. The role often requires flexibility to assist with store opening and closing duties, support various departments such as photo and beauty, and occasionally provide assistance to pharmacy personnel. This dynamic role emphasizes teamwork, customer focus, and a commitment to embracing new CVS services and loyalty programs designed to guide individuals on their path to better health.

Working at CVS Health as a Retail Store Associate offers opportunities for personal and professional growth within a supportive environment that values each employee’s contribution. The company emphasizes inclusivity and belonging, ensuring every colleague feels valued. CVS Health is also committed to the physical, emotional, and financial wellness of its employees, reflected in its comprehensive benefits package. This role is suitable for individuals aged 16 and over who are able to remain on their feet for extended periods and occasionally lift up to 35 pounds. Visual acuity and the ability to handle fast-paced tasks are also important for success in this position.

Overall, the Retail Store Associate position is not just about retail sales but about building relationships, supporting health journeys, and being part of a larger mission to create better health outcomes in communities throughout the nation. Candidates joining CVS Health can expect an engaging, meaningful work environment that honors diversity, supports wellness, and fosters career development.

Job Requirements

  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual acuity - having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details

Job Qualifications

  • Previous experience in a retail or customer service setting
  • High school diploma or equivalent preferred but not required

Job Duties

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately performing cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support the purpose of helping people on their path to better health

Job Criteria

Experience

Entry Level (1-2 years)


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