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Store Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $22.00
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Work Schedule

Flexible
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Benefits

Employee stock purchase plan
Health Insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
flexible schedule
Flexible spending account
Family leave

Job Description

CVS Health is a leading health innovation company dedicated to building a world of health around every individual. With a powerful commitment to shaping a more connected, convenient, and compassionate healthcare experience, CVS Health serves millions through an extensive network of retail pharmacies and health services. The company is driven by passionate employees who prioritize safety, quality, and accountability, fostering a collaborative work environment where innovation meets purpose. CVS Health's mission is to simplify healthcare for individuals, families, and communities one person at a time, making it a trusted name in health services across the United States.

The Retail Store Associate position at CVS Health is a vital entry-level role that offers a unique opportunity to contribute meaningfully to customer experiences in a dynamic retail health environment. As a Retail Store Associate, you will be an essential member of a team focused on supporting the health and wellness needs of customers through excellent service and operational excellence. This position provides a blend of independent duties and teamwork that directly influence customers' health journeys every day.

The role involves interacting with customers and offering exceptional service by anticipating their needs and providing care with empathy and professionalism. You’ll handle cashier duties accurately, including managing cash, checks, and credit card transactions while adhering to company policies. Beyond customer service, the position includes key responsibilities such as restocking merchandise, maintaining sales floors, and assisting with inventory management to ensure the store operates smoothly and efficiently.

Additionally, Retail Store Associates often support various departments, including photo and beauty, ensuring these areas remain fully stocked and functional. There are opportunities for growth within CVS Health, including assisting pharmacy personnel and possibly working shifts in the pharmacy, which paves the way for career development. The role encourages engagement with CVS’s innovative services and loyalty programs, which are designed to help customers maintain better health.

This part-time role anticipates around 15 hours of work weekly, with a competitive pay range from $15.00 to $22.00 per hour, dependent on factors such as experience, education, and geographic location. CVS Health values diversity and fosters an inclusive workplace where every colleague feels valued and supported. Working at CVS Health means more than just a job; it’s being part of a larger mission to positively impact health outcomes and build healthier communities.

CVS Health also offers a comprehensive benefits package that supports the physical, emotional, and financial wellness of its employees and their families. This includes affordable medical plans, a 401(k) retirement plan with company matching, no-cost wellness programs, paid time off, flexible schedules, family leave options, tuition assistance, and much more, making CVS Health not only an employer of choice but an organization committed to the well-being of its workforce. If you’re passionate about healthcare and dedicated to delivering outstanding customer service, the Retail Store Associate role at CVS Health offers a promising and fulfilling career path.

Job Requirements

  • at least 16 years of age
  • remaining upright on the feet, particularly for sustained periods of time
  • lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • visual acuity - having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details

Job Qualifications

  • previous experience in a retail or customer service setting
  • high school diploma or equivalent preferred but not required

Job Duties

  • providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items when needed
  • accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • supporting opening and closing store activities when needed
  • providing customer support to all departments including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Job Criteria

Experience

Entry Level (1-2 years)


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