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Store Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
No-cost wellness programs including screenings, tobacco cessation and weight management
Confidential counseling
Financial Coaching
Paid Time Off
Flexible work schedules
Family leave
dependent care resources
Tuition Assistance

Job Description

CVS Health is a leading healthcare company dedicated to building a world of health around every individual. Known for shaping a more connected, convenient, and compassionate healthcare experience, CVS Health prioritizes innovation, accountability, safety, and quality in its approach to serving customers. As a nationwide retail pharmacy and healthcare services provider, CVS Health employs passionate colleagues who work collaboratively to simplify healthcare for millions of people, families, and communities. The company’s mission centers on helping people on their path to better health, making it a trusted and influential leader in the healthcare industry.

The Retail Store Associate role at CVS Health offers an exciting opportunity to be part of this impactful mission. Positioned in a busy retail environment, this role allows associates to engage directly with customers and support their unique healthcare needs through exceptional service. As a Retail Store Associate, you will join thousands of colleagues who work diligently to create a supportive and welcoming atmosphere for customers. This part-time position typically requires about 29 hours per week and offers a competitive pay rate ranging from $15.00 to $18.00 per hour, with the actual salary dependent on experience, education, and geographic location.

In this role, you will be responsible for delivering outstanding customer service by anticipating customer needs with compassion and care. Your interaction with customers will include warmly greeting them, maintaining friendly communication, and assisting in locating merchandise. You will handle cashier duties, ensuring accuracy and adherence to company policies when processing transactions involving cash, credit cards, or checks. Additionally, you will maintain the sales floor by restocking shelves, managing inventory, updating pricing, and performing tasks as directed by the store manager.

The position also includes responsibilities such as supporting opening and closing store activities and providing assistance across various departments like photo and beauty to ensure efficient operations. Opportunities for growth and development are available through involvement with pharmacy personnel and embracing new CVS services and loyalty programs designed to enhance the customer health experience. This role is ideal for individuals interested in retail and healthcare and those looking to grow their career in a fast-paced, community-focused company.

CVS Health offers comprehensive benefits for its employees that go beyond competitive wages, including affordable medical plans, 401(k) with company matching, employee stock purchase plans, and no-cost wellness and support programs. These benefits aim to support the physical, emotional, and financial well-being of colleagues and their families. CVS Health fosters an inclusive work environment where every employee feels valued and empowered to contribute meaningfully to the company's mission of transforming healthcare one person at a time.

Job Requirements

  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual acuity - having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details

Job Qualifications

  • Previous experience in a retail or customer service setting
  • High school diploma or equivalent preferred but not required

Job Duties

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities when needed
  • Providing customer support to all departments including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Job Criteria

Experience

Entry Level (1-2 years)


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