Store Associate

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $15.00 - $19.00

Work Schedule

Flexible

Benefits

Employee stock purchase plan

Health Insurance

401(k) matching

Tuition Reimbursement

Paid Time Off

flexible schedule

Flexible spending account

Family leave

Job Description

CVS Health is a renowned healthcare company dedicated to shaping a more connected, convenient, and compassionate health experience for individuals, families, and communities. With a focus on innovation, accountability, and prioritizing safety and quality, CVS Health is committed to simplifying healthcare and positively impacting millions of lives. As one of the leading retail pharmacy and healthcare providers in the United States, CVS Health employs thousands of passionate colleagues who contribute to a mission of improving health outcomes and accessible care. The company offers a supportive culture where team members work collaboratively to provide exceptional service and care, driving better health solutions through technology, personalized care, and community action.

The Retail Store Associate role at CVS Health plays a critical part in this mission. Positioned within a vibrant retail setting, these associates serve as frontline representatives, directly impacting customer experiences and helping meet diverse healthcare needs. This part-time position, offering approximately 20 hours per week, includes an hourly pay range of $15.00 to $19.00 depending on experience, education, and geographic factors. Retail Store Associates are responsible for delivering compassionate customer service, maintaining the sales floor, managing cashier duties, and supporting various departments including photo, beauty, and pharmacy segments. The role requires individuals who can work independently and as part of a team, focusing on customer satisfaction and operational excellence.

The job encourages personal and professional growth, with opportunities to assist pharmacy personnel, engage in new CVS services, and support the company’s innovative health programs. Associates not only ensure that customers find the products and services they need but also embody CVS Health’s core values by anticipating needs, addressing problems, and fostering a welcoming environment. This dynamic role integrates responsibilities like restocking shelves, handling cash and credit transactions, and participating in opening and closing activities, making it essential to store operations.

CVS Health invests significantly in the wellbeing of its employees, offering a competitive wage alongside comprehensive benefits including affordable medical plans, a 401(k) plan with matching contributions, employee stock purchase plans, and wellness support programs. No-cost wellness initiatives encompass counseling, tobacco cessation, weight management, financial coaching, and more. The company understands the importance of work-life balance and provides flexible work schedules, paid time off, family leave, tuition assistance, dependent care resources, and retiree medical access where eligible. This thoughtful approach contributes to a workplace culture that values diversity and inclusion and strives to ensure every colleague feels a sense of belonging and purpose.

In sum, the Retail Store Associate at CVS Health is more than a retail worker; they are an essential team member helping to build healthier communities. Ideal candidates are proactive, detail-oriented, and compassionate individuals ready to learn and grow within an innovative and supportive environment. Those who join CVS Health not only contribute to a pioneering health company but also gain valuable skills and experiences that can advance their careers in retail, healthcare, or beyond.

Job Requirements

At least 16 years of age
Remaining upright on the feet, particularly for sustained periods of time
Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts or details

Job Qualifications

High school diploma or equivalent preferred but not required
Previous experience in a retail or customer service setting
Ability to perform cashier duties accurately
Strong interpersonal and communication skills
Comfortable working both independently and as part of a team
Compassionate and customer-focused attitude
Willingness to assist in various store departments including pharmacy

Job Duties

Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health