Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $24.00
Work Schedule
Flexible
Benefits
Employee stock purchase plan
Health Insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
flexible schedule
Flexible spending account
Family leave
Job Description
CVS Health is a leading health innovation company that is dedicated to building a world of health around every individual. With a mission to provide a more connected, convenient, and compassionate health care experience, CVS Health serves millions of customers, patients, and communities across the United States. The company is known for its commitment to quality, safety, and accountability, and it fosters a workplace culture where passionate colleagues collaborate to simplify health care and make a meaningful difference in the lives of others. As part of this mission, CVS Health offers a broad range of health services including retail pharmacy, health clinics, and a variety of wellness programs. The company also values diversity and inclusion, ensuring every team member feels valued and that they belong.
The Retail Store Associate role at CVS Health is a vital position within the company’s retail operations. This part-time role typically requires 29 hours per week, with an hourly pay range from $17.00 to $24.00 depending on experience, education, and location. The Retail Store Associate is responsible for creating a positive experience for customers by providing compassionate and attentive service. The role involves a variety of tasks, including cashier duties, restocking and managing the sales floor, assisting customers, supporting various store departments such as photo and beauty, and collaborating with pharmacy personnel when needed. Retail Store Associates work both independently and as part of a team and have opportunities for career growth and development within CVS Health.
This position emphasizes not only operational duties but also the importance of empathy and customer connection. Retail Store Associates are expected to actively anticipate customer needs and resolve any service issues to ensure a seamless shopping experience. They help maintain a welcoming environment by greeting customers warmly and maintaining eye contact, which reinforces CVS’s dedication to customer care. Supporting opening and closing activities along with inventory management are also critical components of the role. Additionally, the role encourages employees to embrace new CVS services and loyalty programs, supporting the company’s broader purpose of helping people on their path to better health.
CVS Health also offers a comprehensive and competitive benefits package that includes affordable medical plan options, 401(k) plans with company matching, employee stock purchase plans, and no-cost wellness programs such as tobacco cessation and weight management. The company provides flexible and paid time off options alongside benefits tailored to support colleagues’ diverse needs including family leave, dependent care resources, and tuition assistance. This role is designed for individuals who are passionate about customer service and interested in contributing to the future of health care in a dynamic retail setting.
The Retail Store Associate role at CVS Health is a vital position within the company’s retail operations. This part-time role typically requires 29 hours per week, with an hourly pay range from $17.00 to $24.00 depending on experience, education, and location. The Retail Store Associate is responsible for creating a positive experience for customers by providing compassionate and attentive service. The role involves a variety of tasks, including cashier duties, restocking and managing the sales floor, assisting customers, supporting various store departments such as photo and beauty, and collaborating with pharmacy personnel when needed. Retail Store Associates work both independently and as part of a team and have opportunities for career growth and development within CVS Health.
This position emphasizes not only operational duties but also the importance of empathy and customer connection. Retail Store Associates are expected to actively anticipate customer needs and resolve any service issues to ensure a seamless shopping experience. They help maintain a welcoming environment by greeting customers warmly and maintaining eye contact, which reinforces CVS’s dedication to customer care. Supporting opening and closing activities along with inventory management are also critical components of the role. Additionally, the role encourages employees to embrace new CVS services and loyalty programs, supporting the company’s broader purpose of helping people on their path to better health.
CVS Health also offers a comprehensive and competitive benefits package that includes affordable medical plan options, 401(k) plans with company matching, employee stock purchase plans, and no-cost wellness programs such as tobacco cessation and weight management. The company provides flexible and paid time off options alongside benefits tailored to support colleagues’ diverse needs including family leave, dependent care resources, and tuition assistance. This role is designed for individuals who are passionate about customer service and interested in contributing to the future of health care in a dynamic retail setting.
Job Requirements
- At least 16 years of age
- Remaining upright on the feet, particularly for sustained periods of time
- Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
- Visual acuity - having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details
Job Qualifications
- Previous experience in a retail or customer service setting
- High school diploma or equivalent preferred but not required
- Ability to provide excellent customer service
- Strong communication skills
- Ability to work independently and as part of a team
- Basic math skills for cashier duties
- Flexibility to support various store activities
- Willingness to learn about CVS health services and products
Job Duties
- Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
- Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
- Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
- Supporting opening and closing store activities, when needed
- Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
- Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
- Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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