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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The Biltmore Hotel is a prestigious and historic luxury hotel renowned for its exceptional service, elegant atmosphere, and commitment to providing guests with an unparalleled hospitality experience. Nestled in a prime location, the hotel combines classic sophistication with modern amenities, offering guests a unique blend of tradition and contemporary comfort. Known for its fine dining options, remarkable banquet services, and attention to detail, the Biltmore Hotel consistently strives to uphold the highest standards in the hospitality industry, making it a preferred destination for travelers seeking both leisure and business accommodations. As an employer, the Biltmore Hotel prides itself on fostering... Show More
Job Requirements
- High school diploma
- Minimum three years experience as assistant chief steward in hotels with similar style and standards
- Strong knowledge of chemicals, dish machines, and kitchen safety
- Ability to communicate effectively in English
- Ability to perform mathematical calculations accurately
- Ability to prioritize and organize work
- Ability to work calmly under pressure and solve problems
- Ability to follow directions thoroughly
- Ability to understand guest service needs
- Ability to work well within a team
- Ability to work with minimal supervision
- Maintain confidentiality of guest information
- Basic to advanced computer skills including typing
- Ability to work in a fast-paced, changing environment
- Ability to multitask
- Ability to lift and carry objects up to 50 pounds
- Ability to use kitchen cleaning equipment
- Ability to stand, sit or walk for extended periods
- Ability to reach overhead and below knees including bending and stooping
- Ability to operate office equipment using finger dexterity
- Ability to communicate verbally with team and guests
- Ability to adapt to moderate indoor temperatures
- Food handling certificate
Job Qualifications
- High school diploma
- Minimum three years experience as assistant chief steward in similar hotels
- Experience with fine dining and banquet service standards
- Strong knowledge of chemicals and dish machines
- Ability to speak, read, write and understand English
- Ability to perform accurate mathematical calculations
- Strong communication and direction skills
- Attention to detail, speed and accuracy
- Ability to prioritize and organize tasks
- Problem-solving skills using sound judgment
- Ability to follow directions thoroughly
- Understanding of guest service needs
- Ability to work cohesively in a team
- Ability to work with minimal supervision
- Maintain confidentiality
- Basic to advanced computer skills
- Ability to work in a dynamic environment
- Ability to multitask
- Food handling certificate
Job Duties
- Maintain cleanliness of the entire property including restaurants, bars, room service and banquet
- Ensure food is delivered to designated areas before function start times
- Fill equipment requisitions for banquet front of house staff
- Conduct training for stewarding supervisors and stewards
- Maintain knowledge of correct maintenance and use of equipment
- Conduct inventory of china, glass, silverware and chemicals
- Assist guests and employees with inquiries
- Abide by state sanitation and health regulations
- Meet with executive chef to review kitchen equipment needs
- Communicate effectively with management and service staff
- Create and update equipment pull sheets
- Ensure maximum productivity and accountability of staff
- Develop relationships with equipment vendors
- Maintain attention to detail and production knowledge
- Process and place all requisitions properly
- Assist other departments as needed
- Inspect cleanliness and condition of tools and equipment during opening duties
- Maintain and detail kitchen equipment
- Check production schedules and par levels
- Prioritize daily tasks
- Maintain proper storage procedures
- Minimize breakage of china and glass
- Ensure kitchen equipment is maintained and functional
- Assist in cleaning duties as required
- Ensure correct staffing and conduct interviews
- Create schedules for stewarding team
- Adapt duties based on business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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