Stewarding Manager

Sheraton Hotels & Resorts, a distinguished brand within the Marriott International portfolio, stands as a global leader in the hospitality industry. Since 1937, Sheraton has been a place where guests gather, connect, and create memorable experiences across more than 400 communities worldwide. With a rich blend of culture, talent, and experiences, Sheraton fosters an inclusive environment where every team member is valued and celebrated. This tradition of excellence and dedication to outstanding guest service continues at the Walt Disney World Dolphin location, situated at 1500 Epcot Resorts Blvd, Lake Buena Vista, Florida. This vibrant and dynamic resort is renowned for offering exceptional culinary and hospitality experiences, blending world-class amenities with a magical environment that caters to diverse guests from around the globe.

The Management role within the Food and Beverage department at the Walt Disney World Dolphin is a full-time position with a competitive annual pay range of $63,000 to $87,000, including bonus eligibility. This role is pivotal in overseeing daily kitchen utility operations, ensuring smooth functioning of dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating, and food running. The successful candidate will manage kitchen staff who are not directly involved in cooking activities, such as dishwashers and kitchen helpers, and will strive to enhance both guest and employee satisfaction continuously while adhering to operating budgets.

This position requires a detailed focus on maintaining operational standards, supply management, and inventory control for food, equipment, and service ware. The manager will be responsible for scheduling staff and events, ensuring compliance with food handling and sanitation standards, and enforcing loss prevention policies. Leadership skills are essential as the role demands overseeing employee performance, fostering an environment of mutual respect and cooperation, and driving departmental goals aligned with overall property objectives.

The role also emphasizes exceptional customer service by maintaining high-quality standards and guest expectations daily. Communication with executives, peers, and subordinates is key for ongoing quality improvements. Additionally, the manager will handle human resource activities such as recruitment, training, discipline, and monitoring employee satisfaction to build a motivated and effective team. This role is crucial in ensuring the kitchen utility operations are efficient, compliant with regulations, and contribute positively to the resort’s renowned guest experience.

Joining the Sheraton family means becoming part of a global community dedicated to personal and professional growth. Sheraton encourages team players eager to deliver meaningful guest experiences and offers a platform to belong, grow, and excel in the hospitality industry. If you are passionate about management within food and beverage operations and thrive in a guest-centric environment, this role offers an excellent opportunity to advance your career while contributing to a world-class resort destination.