Stewarding Manager

Team San Jose is a dynamic organization committed to supporting and promoting the hospitality and tourism industry in San Jose. As a vital hub of hospitality activity, Team San Jose works collaboratively with local hotels, convention centers, and various event venues to ensure high standards of service, operational excellence, and memorable experiences for all guests and clients. The organization fosters a professional and inclusive environment, offering ample opportunities for growth and development. They pride themselves on their dedication to excellence and their robust engagement with the community and industry stakeholders. The opportunity to work with Team San Jose means being part of a team that values leadership, innovation, and teamwork in a fast-paced and vibrant hospitality sector.

The Stewarding Manager role at Team San Jose is an essential leadership position within the food and beverage (F&B) department. Reporting directly to the Executive Chef, this role involves supervising and coordinating the activities of all hourly stewarding staff to ensure that quality and profitability standards are consistently met. The Stewarding Manager plays a critical role in maintaining the cleanliness, safety, and orderliness of kitchen and banquet facilities, managing inventory controls, and executing preventive maintenance schedules. This position requires an individual capable of combining operational oversight with strategic planning, especially in labor forecasting and financial management concerning profit and loss responsibilities.

This full-time position involves a diverse range of activities, including scheduling staff, training new employees, ensuring compliance with safety and sanitation standards, and collaborating with vendors on pricing negotiations. The Stewarding Manager also coordinates offsite catering events and enforces rigorous standards for equipment maintenance and departmental cleanliness, which are crucial for smooth culinary operations and successful food service events. Candidates must demonstrate a blend of hands-on operational skills, leadership, and administrative competence.

Candidates applying for this role should have at least five years of hospitality experience in a leadership capacity within hotels or convention centers, encompassing both front and back of house experience. Bilingual fluency in English and Spanish is essential, ensuring effective communication across a diverse staff and clientele. Candidates must be proficient in computer applications such as Microsoft Word, Outlook, and Excel to manage data entry, payroll reporting, and inventory controls accurately.

This position may require extended or irregular hours, including nights, weekends, and holidays, reflecting the dynamic nature of the hospitality industry. The ideal Stewarding Manager is adept at labor forecasting and knowledgeable about all departmental equipment and chemicals, their safe use, and interactions. Experience working with collective bargaining agreements is necessary, as well as the ability to handle financial responsibilities related to profit and loss, sales, and capital expenditures. Physical capability to lift heavy objects up to 50 lbs and possession of a valid Class C driver’s license are also required to fulfill the job duties effectively.

The Stewarding Manager is a key contributor to Team San Jose’s mission to deliver outstanding service and operational excellence, making this role both challenging and rewarding for a dedicated hospitality professional.