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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
Graton Resort & Casino is a premier entertainment and hospitality destination located in Northern California, offering a luxurious and vibrant atmosphere for guests seeking an exceptional dining and gaming experience. This resort and casino combine the thrill of gaming with exquisite dining options, world-class amenities, and outstanding customer service to create memorable visits for every guest. Known for its dedication to quality, hospitality, and innovation, Graton Resort & Casino employs a diverse team of professionals who work together to maintain its reputation as a leading hospitality venue. With a focus on delivering superior guest experiences, the resort fosters a collaborative... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in food service or hospitality preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to stand and walk for extended periods
- Ability to handle multiple tasks simultaneously
- Commitment to upholding company standards and values
Job Qualifications
- High school diploma or equivalent
- Previous experience in a restaurant or food service environment preferred
- Excellent communication skills
- Ability to work well under pressure in a fast-paced environment
- Knowledge of food safety and sanitation practices
- Strong attention to detail
- Ability to describe menu items clearly to guests
- Team-oriented with a positive attitude
Job Duties
- Responsible for redefining hospitality by living, supporting, and promoting company values
- Perform responsibilities according to company standards, policies, and procedures
- Deliver food from the kitchen to the correct table in a timely and professional manner
- Follow the steps of service as outlined by the department
- Ensure all food orders are complete, correctly garnished, and properly presented before delivery
- Have in-depth knowledge of the menu and describe dishes to guests using prescribed verbiage
- Assist in setting up and maintaining expo stations including condiments, utensils, and napkins
- Communicate effectively with kitchen and front-of-house staff to ensure smooth service
- Ensure all food is delivered at the correct temperature and quality
- Maintain cleanliness and organization in dining room, kitchen, and service areas
- Monitor guest satisfaction and report concerns to management or servers
- Adhere to health, safety, and sanitation standards
- Assist with other tasks as directed by supervisor or manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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