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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $12.93 - $19.40
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
The Renaissance Chicago Downtown Hotel, located at 1 W Wacker Dr, Chicago, Illinois, is a distinguished establishment within the hospitality industry, operating under the prestigious Marriott International portfolio. This hotel is renowned for delivering exceptional experiences to guests through its commitment to excellence, cultural immersion, and personalized service. As part of the Renaissance Hotels brand, the Chicago Downtown location embodies the spirit of its neighborhood, inviting guests to discover new cultures and create memorable stories during their stay. The hotel caters to both business and leisure travelers, offering a dynamic and sophisticated environment designed to meet diverse needs. Within this... Show More
Job Requirements
- High school diploma or GED equivalent
- at least 1 year of related work experience
- ability to stand, sit, or walk for extended periods
- ability to move, lift, and carry objects up to 25 pounds without assistance
- ability to work evening shifts
- ability to communicate effectively
- attention to detail and cleanliness
- ability to follow safety and security procedures
Job Qualifications
- High school diploma or GED equivalent
- at least 1 year of related work experience
- no supervisory experience required
- ability to communicate clearly and professionally
- strong customer service skills
- ability to work evening shifts
- proficiency in using POS systems is preferred
Job Duties
- Serve food courses and alcoholic beverages to guests
- set tables according to type of event and service standards
- answer questions on menu selections
- communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
- communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- record transaction in MICROS system at time of order
- check in with guests to ensure satisfaction with each food course and/or beverages
- maintain cleanliness of work areas, china, glass, etc.
- complete closing duties including restocking items and turning off lights
- present physical and accurate check to guest and process payment
- follow all company and safety and security policies and procedures
- welcome and acknowledge all guests according to company standards
- develop and maintain positive working relationships with others
- ensure adherence to quality expectations and standards
- perform other reasonable job duties as requested by supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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