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Staybridge Suites Reno - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $27,903.59 - $38,560.15
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability income
Long-term disability income
Term Life and AD&D Insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Staybridge Suites Reno is a newly renovated extended stay hotel located in the heart of Reno, Nevada. As a part of the InterContinental Hotels Group (IHG), Staybridge Suites offers a welcoming atmosphere tailored to guests seeking comfort, convenience, and a home-like environment during their travels. This pet-friendly hotel features spacious suites equipped with fully furnished kitchens, flat-screen televisions, and adaptable workspaces designed to accommodate both business and leisure travelers. Guests can choose from studio, one-bedroom, or two-bedroom suites, each designed to provide the ultimate relaxation and functionality for longer stays.

The hotel boasts several amenities to enhance the guest experie... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional guest service
  • Ability to multitask in a fast-paced environment
  • Problem-solving skills

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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