Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
team member hotel discount program
Job Description
Staybridge Suites Charlotte Airport is a renowned hotel known for its commitment to providing exceptional hospitality experiences to both business and leisure travelers. As part of the IHG brand, it maintains high standards in guest service, operational efficiency, and community engagement. The hotel combines comfort, quality, and convenience situated strategically near Charlotte Airport, making it an ideal choice for guests seeking a welcoming and reliable lodging option. Its reputation for excellence stems from a dedicated team and a leadership-driven culture focused on continuous improvement, guest satisfaction, and employee development.
The role of the General Manager at Staybridge Suites Charlotte Airport is pivotal to sustaining and enhancing the hotel’s reputation and operational excellence. This leadership position requires an experienced, dynamic, and results-driven individual who excels in overseeing daily hotel operations, driving financial performance, and fostering an exceptional guest experience. The General Manager will be responsible for maintaining high standards of cleanliness and safety, optimizing budget management, and implementing cost control measures to ensure profitability. Additionally, this role demands strong interpersonal skills, collaborative leadership, and the ability to inspire and develop staff through coaching and training programs.
As the face of the hotel’s management, the General Manager will work closely with all departments to ensure seamless service delivery and operational efficiency. Managing guest relations with professionalism and efficiency will be a key focus, including resolving any issues promptly to maintain guest satisfaction. Furthermore, the role emphasizes cultivating strong community partnerships and aligning with the brand's standards and company policies to uphold the hotel’s reputation. This position offers a competitive salary and a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and access to a team member hotel discount program. For professionals passionate about hospitality and operational excellence, this opportunity to lead a vibrant team at Staybridge Suites Charlotte Airport is both challenging and rewarding, providing scope to make a significant impact within the hotel and the wider community.
The role of the General Manager at Staybridge Suites Charlotte Airport is pivotal to sustaining and enhancing the hotel’s reputation and operational excellence. This leadership position requires an experienced, dynamic, and results-driven individual who excels in overseeing daily hotel operations, driving financial performance, and fostering an exceptional guest experience. The General Manager will be responsible for maintaining high standards of cleanliness and safety, optimizing budget management, and implementing cost control measures to ensure profitability. Additionally, this role demands strong interpersonal skills, collaborative leadership, and the ability to inspire and develop staff through coaching and training programs.
As the face of the hotel’s management, the General Manager will work closely with all departments to ensure seamless service delivery and operational efficiency. Managing guest relations with professionalism and efficiency will be a key focus, including resolving any issues promptly to maintain guest satisfaction. Furthermore, the role emphasizes cultivating strong community partnerships and aligning with the brand's standards and company policies to uphold the hotel’s reputation. This position offers a competitive salary and a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and access to a team member hotel discount program. For professionals passionate about hospitality and operational excellence, this opportunity to lead a vibrant team at Staybridge Suites Charlotte Airport is both challenging and rewarding, providing scope to make a significant impact within the hotel and the wider community.
Job Requirements
- 2-4 years prior experience as a branded hotel manager
- ihg experience preferred
- understanding of all hotel management best practices and relevant laws and guidelines
- demonstrable aptitude in decision-making and problem-solving
- reliable with an ability to multi-task and work well under pressure
- outstanding leadership skills
- great attention to detail
Job Qualifications
- 2-4 years prior experience as a branded hotel manager
- ihg experience preferred
- understanding of all hotel management best practices and relevant laws and guidelines
- demonstrable aptitude in decision-making and problem-solving
- reliable with an ability to multi-task and work well under pressure
- outstanding leadership skills
- great attention to detail
- excellent organizational and time management abilities
- strong analytical and problem-solving skills
- outstanding communication, both written and verbal
- commitment to upholding brand standards and company policies
Job Duties
- oversee daily hotel operations
- ensure exceptional guest experiences
- maintain high standards of cleanliness and safety
- optimize financial performance through budget management and cost controls
- collaborate with all departments to drive service excellence
- foster a positive and productive work environment
- develop staff potential through coaching and training
- manage guest relations and resolve issues promptly
- cultivate strong relationships within the local community
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
