Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $125,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive salary
Monthly bonus opportunities
401(k) with company matching
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Career growth opportunities
Job Description
SkyHop Global is a distinguished transportation company specializing in providing reliable and efficient ground transportation services specifically tailored for airline crews, including pilots and flight attendants, operating across the United States. The company is committed to delivering world-class service with an emphasis on safety and operational efficiency, ensuring that its clients' transportation needs are met seamlessly and professionally. SkyHop Global has established itself as a leader in its niche by maintaining stringent safety standards, operational excellence, and fostering a culture of continuous improvement and customer satisfaction. The company is dedicated to creating a supportive environment for its employees, fostering career... Show More
Job Requirements
- Proven leadership experience in transportation hospitality or related industries
- A hands-on proactive approach to management and problem-solving
- Strong interpersonal and communication skills with the ability to motivate and inspire a team
- Flexibility to work in a 24/7 operational environment including weekends evenings and holidays
- A valid driver's license with a clean driving record preferred
- 5+ years of transportation experience management experience highly desired
- A passion for mentoring and team building
Job Qualifications
- Proven leadership experience in transportation hospitality or related industries
- Strong interpersonal and communication skills with the ability to motivate and inspire a team
- Flexibility to work in a 24/7 operational environment including weekends evenings and holidays
- A passion for mentoring and team building
- Management experience highly desired
- Valid driver’s license preferred
- 5+ years of transportation experience
Job Duties
- Recruit train and mentor a high-performing team dedicated to delivering exceptional service
- Cultivate a workplace culture that values collaboration accountability and professional growth
- Identify and develop talent within the team fostering leadership opportunities and career advancement
- Oversee daily station operations including scheduling resource allocation and ensuring compliance with all company policies and standards
- Manage service delivery to ensure all client commitments are met with efficiency and professionalism
- Implement and monitor standard operating procedures to maintain high operational standards
- Ensure all team members prioritize safety in daily operations and comply with federal state and local regulations
- Conduct regular inspections of vehicles and equipment ensuring proper maintenance and documentation
- Investigate and report incidents or accidents ensuring timely resolution and compliance with company protocols
- Address and resolve operational challenges including service disruptions and personnel issues
- Collaborate with dispatch and other departments to identify and implement process improvements
- Provide hands-on support to team members to ensure smooth daily operations
- Assist in the preparation and management of station budgets ensuring financial goals are met
- Monitor expenses and implement cost-saving measures without compromising service quality
- Maintain strong relationships with clients ensuring their needs are consistently met or exceeded
- Respond promptly to client inquiries complaints and feedback to enhance service satisfaction
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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