Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $100,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive salary
Monthly bonus opportunities
401(k) with company matching
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Job Description
SkyHop Global is a premier ground transportation provider specializing in efficient, reliable shuttle services for airline crews including pilots and flight attendants across the United States. With a steadfast commitment to operational excellence, safety, and customer satisfaction, SkyHop Global has established itself as a trusted partner in the aviation and transportation sectors. The company prides itself on delivering world-class service through its dedicated team and innovative approaches to ground transportation management. Operating in multiple locations nationwide, SkyHop Global prioritizes not just the timely and safe transfer of crews but also the cultivation of a positive workplace culture that motivates its... Show More
Job Requirements
- Proven leadership experience in transportation, hospitality, or related industries
- A hands-on, proactive approach to management and problem-solving
- Strong interpersonal and communication skills with the ability to motivate and inspire a team
- Flexibility to work in a 24/7 operational environment, including weekends, evenings, and holidays
- A valid driver's license with a clean driving record preferred
- 5+ years of transportation experience with management experience highly desired
- A passion for mentoring and team building
Job Qualifications
- Proven leadership experience in transportation, hospitality, or related industries
- Strong interpersonal and communication skills
- Experience managing teams and fostering a collaborative and accountable work culture
- Knowledge of safety regulations and compliance standards
- Ability to manage budgets and monitor expenses
- Proven problem-solving and decision-making skills
- Experience working in a 24/7 operational environment
- Valid driver’s license preferred
- Minimum 5 years of transportation experience with management experience highly desired
- Ability to mentor and develop team members
- Proactive and hands-on management approach
Job Duties
- Recruit, train, and mentor a high-performing team dedicated to delivering exceptional service
- Cultivate a workplace culture that values collaboration, accountability, and professional growth
- Oversee daily station operations including scheduling, resource allocation, and compliance with company policies
- Manage service delivery to ensure client commitments are met with efficiency and professionalism
- Implement and monitor standard operating procedures to maintain high operational standards
- Ensure team members prioritize safety and comply with federal, state, and local regulations
- Conduct regular inspections of vehicles and equipment ensuring proper maintenance and documentation
- Investigate and report incidents or accidents ensuring timely resolution and compliance
- Address and resolve operational challenges including service disruptions and personnel issues
- Collaborate with dispatch and other departments to identify and implement process improvements
- Provide hands-on support to team members to ensure smooth daily operations
- Assist in preparation and management of station budgets ensuring financial goals are met
- Monitor expenses and implement cost-saving measures without compromising quality
- Maintain strong relationships with clients ensuring their needs are consistently met or exceeded
- Respond promptly to client inquiries, complaints, and feedback to enhance service satisfaction
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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