Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $23.32 - $25.91
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Fly for free on any open seat on all Southwest flights including eligible dependents
Company contributions up to 9.3% toward Retirement Savings Plan
Potential annual ProfitSharing contributions
Competitive health insurance for employees and eligible dependents including pets
Health plan coverage options start from the first day of employment
Opportunities for personal and professional growth
Supportive and inclusive work environment
Job Description
Southwest Airlines is a major American airline known for its low-cost, customer-focused approach to air travel. Founded in 1967 and headquartered in Dallas, Texas, Southwest Airlines has grown to become one of the largest and most respected airlines in the United States. The company prides itself on its strong corporate culture, emphasizing employee satisfaction, innovation, and exceptional customer service. Southwest Airlines operates an extensive domestic network and some international routes, connecting millions of passengers to important destinations at affordable prices. The airline is well-regarded for fostering a stable work environment where employees are encouraged to grow both personally and professionally... Show More
Job Requirements
- High school diploma or GED
- Minimum one year of relevant work experience
- Must be a U.S. citizen or have authorization to work in the U.S.
- Must be at least 18 years of age
- Must be able to obtain a SIDA badge and meet local airport requirements
- Ability to lift up to 30lbs
- Ability to perform duties at a limited space workstation for extended periods
- Ability to communicate effectively in English
- Must comply with company attendance and appearance standards
Job Qualifications
- High school diploma or GED
- Minimum one year of relevant work experience
- Preferred administrative experience
- Proficiency in Microsoft Office products including Word, PowerPoint, Outlook, and Excel
- Ability to deliver high-quality results individually or as part of a team
- Strong judgment when handling confidential information
- Effective communication skills, both written and verbal
- Ability to organize multiple concurrent tasks with accuracy and attention to detail
- Ability to listen actively and take organized notes
- Experience supporting cross-departmental assignments
- Ability to plan and support special events
- Must be able to obtain a SIDA badge and meet airport requirements
- Must maintain a well-groomed appearance per company standards
Job Duties
- Provide friendly service and maintain positive relationships with internal and external customers to resolve questions and procedural problems
- Develop and maintain understanding of Ground Operations and build effective relationships with partner departments
- Perform general clerical tasks such as filing, distribution of items/documents, answering phones, and mail processing
- Manage station financials including verifying monies received, preparing bank deposits, and reconciliation of petty cash
- Process, verify, balance and reconcile expense reports, invoices, and leader's purchasing cards
- Order, maintain, distribute and audit all accountable documents
- Prepare and process station level pass requests
- Maintain station and staff phone lists, org charts, and conference room schedules
- Ensure confidentiality and compliance in handling sensitive company and employee information
- Archive historical records by documenting changes to materials
- Serve as primary resource for Internal Customer Care notifications
- Disseminate correspondence through company email and board mail
- Procure and distribute station supplies
- Coordinate station keys, badge distribution, and parking administration
- Support cross-departmental projects by coordinating communications, meetings, and events
- Prepare and coordinate detailed reports for operational and non-operational procedures
- Perform other duties as assigned by leaders
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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