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STARBUCKS/LEAD BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Fred Meyer, based in Portland, Oregon, is a leading retail chain that merged with The Kroger Company in 1998. Today, Fred Meyer operates over 120 stores across Oregon, Washington, Idaho, and Alaska. As part of the Kroger family of companies, the company is driven by a passionate team dedicated to food and people, working together with a shared mission: To Feed the Human Spirit. Fred Meyer takes pride in innovating and creating exceptional customer experiences, placing food at the core of this mission. The company values respect, honesty, integrity, diversity, inclusion, and safety as foundational principles in its operations and culture. Fred Meyer emphasizes a people-centric approach, ensuring that employees receive the ingredients they need for success both professionally and personally. With a supportive work environment, employees have access to numerous benefits and opportunities for growth. The company welcomes individuals who are caring, purpose-driven, and eager to learn, promising unlimited potential.

This opportunity is for a certified barista within Fred Meyer’s coffee department. The barista role focuses on delivering prompt and high-quality coffee selection, preparation, and purchase experiences to customers. The position involves monitoring the department’s overall conditions and maintaining high standards to meet and exceed service expectations consistently. The successful candidate will demonstrate Fred Meyer's core values daily while providing personalized, friendly, and efficient service in a busy retail setting that serves thousands of customers. This role plays a critical part in elevating the customer experience by ensuring product quality, effective merchandising, and cleanliness of work areas. Baristas will assist customers in coffee beverage selection, maintain stock levels, rotate stock according to code dates, and follow established operational procedures and company policies, including those related to health, safety, and customer communications.

The barista will also take responsibility in supervising and directing department personnel as needed, delegating tasks, scheduling shifts, and ensuring that all team members adhere to company standards and policies. Communication skills are vital as the role involves interacting with diverse customers and colleagues in a fast-paced, sometimes high-pressure environment. Integrity, honesty, and professionalism are essential traits that will help create a welcoming atmosphere and maintain the reputation of Fred Meyer’s coffee service. The position offers flexible scheduling options for both part-time and full-time availability, with competitive pay and comprehensive benefits that support physical, emotional, and financial well-being. Baristas are encouraged to engage in continuous training programs and take advantage of diverse career pathways offered by the Kroger family of companies to grow their skills and advance their careers.

Job Requirements

  • Willing and available to work weekends and holidays as needed
  • must be a trained and certified barista
  • effective written and oral communication skills
  • able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers

Job Qualifications

  • Must be a trained and certified barista
  • effective written and oral communication skills
  • able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
  • past work record reflects dependability and integrity
  • prior food handling
  • supervisory skills

Job Duties

  • Increase sales through effective marketing and merchandising of products in the department
  • assist in supervision and direction of department personnel to ensure quality customer service
  • delegate job assignments and responsibilities to associates in accordance with duty rosters
  • order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
  • monitor code dates and product rotation, removes out of code product
  • hold personnel in department accountable for their job assignments and responsibilities
  • write department schedules, coordinating requests and bids and business needs
  • assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
  • maintain customer service area and equipment in a clean and appealing manner
  • demonstrate customer 1st behavior when taking care of customer needs
  • prepare a variety of customer beverage orders such as espresso drinks and coffee of the day
  • execute and adhere to all Starbucks programs, policies and promotions
  • follow store policies and procedures for operational flow at each station
  • perform cleaning tasks in accordance with cleaning standards and work as a store team player
  • present one’s self professionally and demonstrate clear communication with all customer and partner interactions
  • perform equipment maintenance in accordance with preventative maintenance checklist
  • follow cash handling and register policies
  • follow inventory stocking and recording guidelines
  • be prompt, tactful, calm, courteous, and professional in all interactions
  • adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
  • perform any and all duties as assigned
  • ability to work cooperatively in high paced and sometimes stressful environment
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Mid Level (3-7 years)


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