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STARBUCKS/LEAD BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance

Job Description

Kroger is the nation's largest grocer, rooted in a legacy that began over a century ago as a single grocery store in Cincinnati. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different names, embodying the spirit of America’s grocer. Kroger prides itself on bringing diverse teams with a shared passion for food and people together with one unifying mission: To Feed the Human Spirit. The company fosters a culture where innovation drives extraordinary customer experiences, community involvement, and a collaborative workplace environment where employees matter deeply. Kroger's dedication to diversity, inclusion, and safety is deeply integrated into its values, making it a rewarding and engaging place to work for individuals seeking both part-time roles and long-term career paths.

The Coffee Bar Supervisor role at Kroger is a pivotal position focused on maintaining and surpassing service standards by delivering prompt, quality coffee selections, purchase experiences, and beverage preparation to customers. This role is not only about coffee but also about embodying Kroger’s core principles of respect, honesty, integrity, diversity, inclusion, and safety, creating positive impressions through customer and associate interactions. As the Coffee Bar Supervisor, the individual will oversee the total department conditions, ensuring that standards, including cleanliness, product rotation, and inventory management, are consistently maintained.

The position requires leadership skills to assist in supervising and directing department personnel, managing job assignments, scheduling, and holding team members accountable to responsibilities and performance standards. The supervisor plays an essential role in boosting department sales through strategic merchandising and marketing efforts. Working collaboratively within the store team, the supervisor ensures operational flow, adheres to company policies such as cash handling and register protocols, and delivers a customer-first approach in all aspects of the coffee bar experience.

Kroger supports its associates through comprehensive benefits tailored to advocate for the physical, emotional, and financial well-being of its workforce. This includes affordable medical, dental, vision, and prescription coverage, flexible scheduling with paid time off including holidays and sick pay, counseling services, financial coaching, valuable discounts, and generous tuition reimbursement programs. The Coffee Bar Supervisor position demands a certified and trained barista with strong communication skills capable of handling stressful situations tactfully and professionally. This role offers growth opportunities supported by extensive training programs and diverse career pathways within Kroger’s expansive network.

This is an excellent chance for individuals who are caring, purpose-driven, and eager to learn to join the Kroger family and build their futures at a company that values its people and strives to provide the resources needed for success both professionally and personally.

Job Requirements

  • Willing and available to work weekends and holidays as needed
  • must be a trained and certified barista
  • effective written and oral communication skills
  • able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

  • Must be a trained and certified barista
  • effective written and oral communication skills
  • able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
  • past work record reflects dependability and integrity
  • prior food handling
  • supervisory skills

Job Duties

  • Increase sales through effective marketing and merchandising of products in the department
  • assist in supervision and direction of department personnel to ensure quality customer service
  • delegate job assignments and responsibilities to associates in accordance with duty rosters
  • order and maintain stock and supplies, monitor conditions and appearance of same throughout the department
  • monitor code dates and product rotation, remove out of code product
  • hold personnel in department accountable for their job assignments and responsibilities
  • write department schedules, coordinating requests and bids and business needs
  • assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
  • maintain customer service area and equipment in a clean and appealing manner
  • demonstrate customer first behavior when taking care of customer needs
  • prepare a variety of customer beverage orders such as espresso drinks and coffee of the day
  • execute and adhere to all Starbucks programs, policies and promotions
  • follow store policies and procedures for operational flow at each station
  • perform cleaning tasks in accordance with cleaning standards and work as a store team player
  • present oneself professionally and demonstrate clear communication with all customer and partner interactions
  • perform equipment maintenance in accordance with preventative maintenance checklist
  • follow cash handling and register policies
  • follow inventory stocking and recording guidelines
  • able to effectively communicate with customers and associates
  • be prompt, tactful, calm, courteous, and professional in all interactions
  • adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
  • perform any and all duties as assigned
  • ability to work cooperatively in high paced and sometimes stressful environment
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Mid Level (3-7 years)


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