STARBUCKS/LEAD BARISTA

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Paid holidays

Health Insurance

Dental Insurance

Tuition Reimbursement

Paid Time Off

Employee assistance program

Vision Insurance

Prescription drug insurance

Paid sick time

Job Description

Fry's Food Stores, based in Arizona, is a renowned grocery retailer that has been proudly serving the community for decades. Since joining The Kroger Company family in 1983, Fry's has expanded its presence to over 120 stores throughout Arizona, continuing its commitment to quality, customer satisfaction, and community engagement. As part of Kroger, one of the largest supermarket chains in the United States, Fry's Food Stores benefits from a rich history of innovation and a dedication to making food experiences memorable for customers, associates, and communities alike. The company values diversity, inclusion, respect, honesty, integrity, and safety, fostering a workplace... Show More

Job Requirements

Willing and available to work weekends and holidays as needed
effective written and oral communication skills
able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
must be a trained and certified barista

Job Qualifications

Must be a trained and certified barista
past work record reflects dependability and integrity
prior food handling experience
supervisory skills
effective written and oral communication skills
able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers

Job Duties

Increase sales through effective marketing and merchandising of products in the department
assist in supervision and direction of department personnel to ensure quality customer service
delegate job assignments and responsibilities to associates in accordance with duty rosters
order and maintain stock and supplies, monitor conditions and appearance of same throughout the department
monitor code dates and product rotation, remove out of code product
hold personnel in department accountable for their job assignments and responsibilities
write department schedules, coordinating requests and bids and business needs
assist customers in the selection and purchase of specialty coffee beverages and whole bean sales as applicable
maintain customer service area and equipment in a clean and appealing manner
demonstrate customer 1st behavior when taking care of customer needs
prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
must execute and adhere to all Starbucks programs, policies and promotions
follow store policies and procedures for operational flow at each station
perform cleaning tasks in accordance with cleaning standards and work as a store team player
present one’s self professionally and demonstrate clear communication with all customer and partner interactions
perform equipment maintenance in accordance with preventative maintenance checklist
follow cash handling and register policies
follow inventory stocking and recording guidelines
able to effectively communicate with customers and associates
be prompt, tactful, calm, courteous, and professional in all interactions
adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
perform any and all duties as assigned
ability to work cooperatively in high paced and sometimes stressful environment
ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
ability to act with honesty and integrity regarding customer and business information
ability to follow directions and seek assistance when necessary to resolve customer and business issues
provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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