STARBUCKS/LEAD BARISTA

Fort Collins, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $24.11

Benefits

Valuable associate discounts on purchases, including food, travel, technology and so much more

Job Description

King Soopers, established in Colorado and merged with The Kroger Company in 1983, is a prominent grocery store chain proudly serving communities throughout Colorado and Wyoming with over 115 stores. As a member of the Kroger family of companies, King Soopers embraces a commitment to diversity and inclusion, fostering a work environment centered on respect, honesty, integrity, and safety. The company's mission, "To Feed the Human Spirit," reflects its dedication to not only providing quality food and beverages but also creating exceptional experiences for customers, communities, and employees alike. King Soopers offers a vibrant and supportive workplace where employees are... Show More

Job Requirements

Willing and available to work weekends and holidays as needed
Must be a trained and certified barista
Effective written and oral communication skills
Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
Past work record reflects dependability and integrity
Prior food handling
Supervisory skills

Job Qualifications

Must be a trained and certified barista
Effective written and oral communication skills
Ability to calmly, courteously, and tactfully handle stressful situations
Past work record reflects dependability and integrity
Prior food handling experience
Supervisory skills

Job Duties

Increase sales through effective marketing and merchandising of products in the department
Assist in supervision and direction of department personnel to ensure quality customer service
Delegate job assignments and responsibilities to associates in accordance with duty rosters
Order and maintain stock and supplies, monitor conditions and appearance of same throughout the department
Monitor code dates and product rotation, remove out of code product
Hold personnel in department accountable for their job assignments and responsibilities
Write department schedules, coordinating requests and bids and business needs
Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales as applicable
Maintain customer service area and equipment in a clean and appealing manner
Demonstrate Customer 1st Behavior when taking care of customer needs
Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
Execute and adhere to all Starbucks programs, policies and promotions
Follow store policies and procedures for operational flow at each station
Perform cleaning tasks in accordance with cleaning standards and work as a store team player
Present oneself professionally and demonstrate clear communication with all customer and partner interactions
Perform equipment maintenance in accordance with preventative maintenance checklist
Follow cash handling and register policies
Follow inventory stocking and recording guidelines
Effectively communicate with customers and associates
Be prompt, tactful, calm, courteous, and professional in all interactions
Adhere to company policies and procedures, particularly in areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
Perform any and all duties as assigned
Work cooperatively in a high paced and sometimes stressful environment
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Act with honesty and integrity regarding customer and business information
Follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Location

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