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STARBUCKS/BARISTA

Job Overview

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Compensation

Hourly
Range $16.75 - $19.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule

Job Description

This job opening is at a well-established retail company known for its commitment to providing quality products and exceptional customer service. The company prides itself on fostering an inclusive workplace environment that promotes respect, honesty, integrity, diversity, inclusion, and safety among its employees and customers alike. With a wide offering of products and a focus on customer satisfaction, this establishment aims to create a welcoming atmosphere where every visitor feels important and appreciated.

The role is primarily centered around delivering exceptional customer service within a safe and clean environment, ensuring customers have a positive experience that encourages return visits. The position involves engaging with customers by answering their questions about products sold within the department and the broader store, offering product recommendations, and ensuring customers receive fresh, properly portioned items. The candidate will also prepare beverage selections according to company recipes and customer requests, using specialized equipment such as espresso machines, blenders, and steamers. A significant aspect of the role includes maintaining product knowledge and staying updated on current and seasonal promotions to better serve customers and promote product discovery.

Key responsibilities also include maintaining inventory accuracy, proper labeling and stocking of merchandise, and adhering to food safety standards. The role demands teamwork and collaboration with fellow associates to achieve store goals and maintaining a work environment that is both ethical and fair. Demonstrating core values through everyday actions and interactions is essential, along with the ability to act with honesty and integrity in handling customer and business information.

Employees in this position are expected to support safety programs by complying with safety procedures, identifying unsafe conditions, and reporting incidents or unsafe activities to store management. The role requires the ability to manage conflict professionally and maintain a cooperative attitude in a fast-paced, sometimes stressful setting. The company also values the ability to provide support and assistance to diverse groups, including minors, individuals with special needs, and older adults.

Overall, this position offers a fulfilling opportunity for individuals passionate about customer service and retail operations, especially those who thrive in inclusive, dynamic environments and wish to contribute to a team that values integrity and respect. The employment type typically involves part-time or full-time hours with a focus on retail and food service skills. Salary details are competitive and reflect the candidate's experience and dedication to providing high-quality customer care.

Job Requirements

  • Excellent customer service skills
  • Any previous comparable experience
  • Ability to work cooperatively in a high-paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Excellent customer service skills
  • Ability to work cooperatively in a fast-paced environment
  • Knowledge of basic food safety guidelines
  • Experience with cash handling and transaction processes
  • Strong communication and interpersonal skills
  • Ability to manage conflict reasonably and professionally
  • Proficiency in operating kitchen and coffee shop equipment such as espresso machines and blenders

Job Duties

  • Provide exceptional customer service in a safe and clean environment
  • Treat customers and employees in a fair and ethical manner
  • Create an environment that enables customers to feel welcome and appreciated
  • Answer questions regarding products sold within the department and throughout the store
  • Prepare beverage selections to recipe and standards and to customer requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items
  • Provide customers with fresh products in the correct portion size
  • Recommend coffee shop items to customers
  • Use all required equipment such as refrigerators, freezers, slicers, and ovens
  • Prepare, package, label and inventory ingredients and merchandise
  • Check product quality to ensure freshness and review sell by dates
  • Label, stock, and inventory department merchandise
  • Report product ordering or shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Comply with safety procedures and report unsafe conditions
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by inspecting equipment and reporting needed repairs
  • Notify management of customer or employee accidents
  • Report all safety risks, illegal activities including theft or fraud
  • Work cooperatively in high-paced and stressful environments
  • Manage conflict reasonably, nonconfrontationally and cooperatively
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance when necessary
  • Provide support through direct interaction with minors, individuals with special needs, and older adults
  • Perform essential job functions with or without accommodation

Job Criteria

Experience

No experience required


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