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STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Dillons, based in Hutchinson, Kansas, is a part of The Kroger Company family, which was established through a merger in 1983. As a prominent grocery retailer, Dillons operates over 60 stores throughout Kansas, delivering quality products and customer service to local communities. As a member of the Kroger family of companies, Dillons prides itself on fostering diverse, passionate teams united by a shared mission: To Feed the Human Spirit. This mission underscores the company's dedication not only to providing exceptional food products but also to creating meaningful experiences for customers, communities, and employees alike.

The company’s culture is deeply rooted in its core values of respect, honesty, integrity, diversity, inclusion, and safety. These values drive every aspect of the business, from the products offered to the manner in which customers and employees are treated. Dillons is committed to sustaining an inclusive workplace where everyone feels valued and empowered to contribute their best. Providing a safe, welcoming environment for customers and employees is paramount, reflecting the company’s ethos of ethical business and community responsibility.

The role at Dillons is designed for individuals who are passionate about delivering exceptional customer service while maintaining a safe and clean environment. Employees in this position are responsible for creating an inviting atmosphere where customers feel welcome, valued, and confident in the quality and pricing of products. The role emphasizes the importance of ethical interaction, inclusivity, and community spirit, making it an ideal opportunity for those who want to be part of a caring, purpose-driven team. Whether you’re looking for a part-time opportunity or embarking on a new career path, Dillons offers a supportive environment with ample growth potential.

In this role, employees will be expected to uphold the company’s mission by providing the right products at the right time, ensuring fair and accurate pricing, and handling customer interactions with integrity. There is a strong focus on teamwork and collaboration, as well as continuous learning to stay informed about products and services. The position includes preparing beverages to company standards, managing inventory, and maintaining product freshness, all while fostering a positive customer experience.

Dillons also provides an extensive benefits package designed to support the well-being of its associates. This includes comprehensive healthcare options, flexible scheduling, paid time off, emotional and financial support services, associate discounts, tuition reimbursement, and numerous professional development opportunities. Employees are encouraged to take advantage of these benefits to thrive both personally and professionally.

For candidates who want to join a company that values people above all else and offers the tools and support needed for success, this role at Dillons exemplifies an exceptional opportunity. Employees not only contribute to feeding the human spirit but also benefit from a community-oriented workplace focused on respect, safety, and personal growth. Joining the Dillons family means becoming part of a legacy of innovation, care, and dedication to customers and communities throughout Kansas.

Job Requirements

  • Excellent customer service skills
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Any previous comparable experience
  • Knowledge of product selection and preparation
  • Ability to prepare beverages to company standards
  • Strong communication and interpersonal skills
  • Detail-oriented and able to maintain product quality and safety standards
  • Basic food safety knowledge
  • Ability to work as part of a team
  • Dependability and punctuality

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • Review "sell by" dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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