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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.50 - $18.00
Work Schedule
Flexible
Benefits
Health care benefits
Paid Time Off
Mental Health Resources
401(k) Plan
Group Term Life Insurance
Annual bonus
associate discounts
Tuition Assistance
Internal training programs
Job Description
King Soopers, a respected grocery store chain based in Colorado, has been serving communities across Colorado and Wyoming for decades. Founded well before its 1983 merger with The Kroger Company, King Soopers has grown to operate over 115 store locations, becoming a trusted name for quality groceries and exceptional customer service. As part of the Kroger family, one of the largest retail companies in the United States, King Soopers continues to uphold Kroger's mission to Feed the Human Spirit, focusing on community values, innovation, and inclusivity.
King Soopers prides itself on creating an inclusive work environment where diversity, honesty, integr... Show More
King Soopers prides itself on creating an inclusive work environment where diversity, honesty, integr... Show More
Job Requirements
- Excellent customer service skills
- Any previous comparable experience preferred
- Ability to work cooperatively in a high paced environment
- Ability to manage conflict in a nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to answer questions and provide product information
- Experience working cooperatively in a team environment
- Ability to prepare beverages according to recipe and standards
- Experience handling cash transactions
- Knowledge of food safety regulations
- Ability to operate kitchen and coffee shop equipment
- Strong communication and interpersonal skills
- Ability to manage conflict in a reasonable manner
- Integrity and honesty in handling customer and business information
- Flexibility to work in a fast-paced environment
- Ability to follow instructions and seek assistance when needed
- Commitment to upholding company core values
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients and merchandise
- Check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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